Supply Chain Specialist

2 weeks ago

Waterloo, Canada Arctic Wolf Full time

Ready to make an impact? Arctic Wolf is looking for a **Supply Chain Specialist** to join our pack

**Location: Waterloo, ON, Canada office.**

Arctic Wolf, fresh off its unicorn valuation, is the leader in security operations in an exciting and fast-growing industry—cybersecurity. How fast are we growing? Well, **Arctic Wolf was highly ranked in the Deloitte Fast Technology 500** for North America in both 2019 (#25) and 2020 (#104) We have doubled headcount, customers, and revenue for five years running.

As we believe in corporate responsibility, Arctic Wolf offices across North America participate in volunteer programs throughout their communities. We've also earned distinction from TravelWise for our efforts in promoting sustainable transportation.

**Position Overview and Objective**:

- The Supply Chain Specialist supports the organization that configures and delivers hardware for customers and employees.

**Primary Responsibilities and Duties**:

- Ship Arctic Wolf hardware to customers globally
- Ship Arctic Wolf employee equipment to and from our North American sites
- Work with our IT and Provisioning departments to assist in their shipment queues
- Help to create shipping best practices
- Monitor shipments that are held up for invoicing or shipping exceptions and work with our vendor to get them releases
- Contact Arctic Wolf customers to return hardware that is no longer needed
- Inventory Management and reporting

**Key Skills**
- Highly organized and able to handle multiple tasks in priority order
- Background or some experience in shipping and returns of computer / electronic equipment globally
- Knowledge of inventory and assets management
- Knowledge of shipping interfaces
- Attention to detail and effective time management
- Excellent written and oral communication skills
- Experience communicating with customers and external vendors

**Key Competencies**:

- Strong foundational skills in project management
- MS Office skills
- ERP

**Minimum Qualifications**:

- 3+ years directly related experience
- Highly organized and able to handle multiple tasks in priority order

**Preferred Qualifications**
- Experience with managing multiple shipping queues
- Experience working in a global company
- Strong knowledge of HW and electro-mechanical components

**Security Requirements**
- Conducts duties and responsibilities in accordance with AW's Information Security policies, standards, processes, and controls to protect the confidentiality, integrity, and availability of AW business information assets.
- Must pass a criminal background check and an employment verification as a condition of employment.

**Employment Requirements**:
**Working at Arctic Wolf**:
Arctic Wolf recognizes that success comes from delighting our customers, so we work together to ensure that happens every day. We believe in diversity and inclusion, and truly value the unique qualities all employees bring to the organization. And we appreciate that—by protecting people's and organizations' sensitive data and aiming to end cyber risk— we get to work in an industry that is fundamental to the greater good.

All wolves receive compelling compensation and benefits packages, including:

- Equity for all employees
- Paid paternity and maternity leave
- Training and career development programs

Arctic Wolf is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, provincial, or local law.

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