Credit and Collections Analyst

4 days ago


Montréal, Canada MC RECRUTEMENT ET CONSULTATION Full time

**Job Overview**

**Duties**
- Negotiate payment terms and plans with customers to facilitate debt recovery.
- Perform data entry tasks to update account information accurately in the system.
- Reconcile accounts by reviewing payment histories and resolving discrepancies.
- Analyze customer accounts to identify patterns or issues affecting payments.
- Provide exceptional customer service by addressing inquiries and concerns professionally.
- Maintain detailed records of all communications and transactions related to collections.
- Collaborate with team members to develop strategies for improving collection rates.

**Experience**
- Previous experience in collections or accounts receivable is preferred but not mandatory.
- bilingualism, English and French
- Strong data entry skills with attention to detail.
- Familiarity with financial services and basic accounting principles.
- Excellent negotiation skills with the ability to handle difficult conversations tactfully.
- Proficient in math and analytical skills for effective account analysis.
- Demonstrated phone etiquette and customer service experience.

Pay: $55,000.00-$650,000.00 per year

**Benefits**:

- Dental care
- Extended health care
- On-site parking
- Vision care

Schedule:

- Monday to Friday

Work Location: In person



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