Medical Office Assistant

2 weeks ago


Brantford, Canada Scott Physiotherapy Clinic Full time

Scott Physiotherapy clinic in Brantford is looking for a highly professional, dependable, and trustworthy Part Time Receptionist with a possible full time job in the near time future.

The position would be an exciting long term opportunity in a caring, and client-oriented professional environment providing a supportive and innovative patient service.

Answer multi-line phones and direct callers to the appropriate party or assist the caller personally if appropriate;
- Greet patients upon arrival to the clinic;
- Sign patients in and obtain insurance information from the patient;
- Provide patients with intake, new patient forms, office policy forms, and any other legally required documents;
- Collect any other necessary information associated with the Physiotherapy practice from the patient;
- Process payments for patients including co-pays and uninsured visits;
- Schedule appointments for new and recurring patients based on the physiotherapist’s availability;
- Maintain hard copy of patients’ records;
- Files are to be stored in EHR files ( ENHANCED REPORT);
- Call patients to remind them of upcoming appointments and help them schedule testing at the clinic and at off-site facilities;
- Provide patients with support and guidance as needed;
- Billing & invoicing as needed; and
- Inventory management working along with other staff collaboratively.
- Follow up patient for appointment and payment as needed.

**Job Type**: Part-time
Part-time hours: 20-32 per week

**Salary**: $15.00-$20.00 per hour

Work Location: In person



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