Service Coordinator

2 weeks ago

Stoney Creek, Canada Zelus Material Handling Full time

Our purpose is simple: To enrich the lives of our partners. Zelus is committed to providing our customers with the highest quality products and services available today, and we believe that commitment begins with hiring the best people.

As a member of the service team as a new Zelus family member, you will join a diverse, dynamic group of highly motivated individuals that bring with them a wide array of talents, skills and backgrounds.

WHAT YOU WILL DO
- Facilitate coordination with other divisions to bolster service operations
- Collaborate with Service Manager (SM) and Inspection Manager (IM) to review hours and follow

up with technicians accordingly
- Develop a comprehensive understanding of the entire service operations process and provide

support to SM as needed
- Regularly update service reports (such as GM, Work in Progress, hours, etc.) on a weekly basis
- Aid in scheduling future works with SMs
- Assist in arranging technician reviews and safety observations
- Assist in documenting completed training in the technician logbook
- Ensure completion of Job Hazard Assessments and follow-up with technicians
- Complete expense reports and monthly visa expense forms
- Fill out tool allowance forms
- Ensure compliance with Occupational Health and Safety legislation (OHSA), promote safe working practices including safe equipment operation, hazard reporting, and awareness of rights
- This position will be required to work out of our Oakville location 1 day per week
- Other duties as assigned

WHAT YOU NEED
- Minimum of two-years' experience in a similar role
- Experience in service, manufacturing or heavy equipment is considered an asset
- Strong multi-tasker and excel at coping with conflicting priorities and deadlines
- Eager, positive and a team-oriented approach
- Excellent communication skills, both written and oral
- Ability to effectively prioritize and execute tasks in a high-pressure environment is crucial
- Ability to maintain strict confidentiality
- Flexible and adaptable

WHAT WE OFFER
- Company Perks and Discounts
- Comprehensive benefits package including a health spending account
- Registered Retirement Savings Plan / DPSP Plan
- Company BBQ's and Social Events
- Family, friendly environment
- Tool/Safety Boot Allowance
- and much more....

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