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Assessment Administrator
3 weeks ago
BC Assessment is currently looking for permanent Assessment Administrators to join the Vancouver Island team in our Victoria and Nanaimo offices
Organization Overview
BC Assessment is a Provincial Crown Corporation that develops and maintains real property assessments throughout British Columbia in addition to providing real property information. BC Assessment serves the citizens of British Columbia and has 13 offices throughout the province.
At BC Assessment, our people and culture are important to us. We work together to create a culture that appreciates differences in all forms. We trust and respect each other, and are invited to bring our whole selves to work. We are committed to making BC Assessment the best possible place to work, and through our efforts ultimately contribute to a better British Columbia. Our digitally agile, service-centric employees are productive, engaged, and work collaboratively in a modern flexible workplace. Our employees are at the heart of our organization and we are proud to be recognized as one of
BC’s Top Employers
for the tenth year
At BC Assessment, we offer competitive
benefits
for our employees:
- Work Schedule - 35-hour work weeks- Public Service Pension Plan - one of the best in Canada, allowing you to plan for your future.- Health and Wellness - generous extended health and dental benefits through Pacific Blue Cross and an Employee Assistance Program to help support our employees overall well-being.- We offer a reduced-cost bus pass through the BC Transit ProPASS program.- Career development - we want you to grow and learn with us We provide ongoing learning, leadership development and career development scholarship program.
We are committed to ensuring that reasonable accommodations are made available to persons with disabilities during the recruitment, assessment and selection processes and will provide reasonable accommodations upon request. If you require assistance or an accommodation due to a disability, please
contact us.
Job Overview
The Assessment Administrator performs a wide variety of administrative functions related to the production of the annual assessment roll.
The Administrative Services Team delivers assessment administrative services and provides front-line customer service across the province to BCA's customers. Some of your tasks include: Title Changes, Mailing Address Changes, Subdivisions, Mail-outs, Appeal Administration, and Farm administration.
We are looking for someone who is a team player who can provide customer service with kindness, tact and diplomacy. You are organized, detail-oriented and efficient, you are someone who can manage multiple work assignments with professionalism and confidence. You are a strong MS Office user and are comfortable working in and using new databases.
Key Accountabilities
Frontline Customer service:
- Assist customers with many aspects of form completion, general inquiries, BC OnLine and other property information requests.
Database Management:
- Create and maintain new property folios.- Receive and review source documentation, and check for accuracy as necessary.
Assessment Roll Administration:
- Receive, review and process address changes received from various sources.-
- Assist customers with public website and digital assessment information queries.- Receive, enter, and track inquiries from property owners and others and forwards inquiries as required.- Receive, complete, and distribute requests for apportionment after Roll closure.
General Administration:
- Format and review letters, memos, reports, presentations and other documents using a variety of software.- Correspond with internal and external customers ensuring accuracy and consistency.
This position is included in the bargaining unit. BC Assessment may establish an eligibility list for this competition.- Location: Victoria and Nanaimo BC- Compensation: $27.6807 - $32.5170 hourly- _The range above is based on the salary schedule outlined in the Collective Agreement. If you were to be successful in the competition, you would start at the minimum of the range (step 1), with the opportunity to receive an increment after 12 months of service._
**Qualifications**:
- Note: An equivalent combination of education and experience may be considered._
Education- Completion of Grade 12 (High School Diploma).- Post-secondary business courses and training in computer software and hardware would be an asset.
Experience- Two years administrative experience or equivalent.
Application InstructionsAll BC Assessment employees must live in British Columbia. If you do not currently reside in, or live within commuting distance of the location(s) of the position to which you are applying, please make clear your relocation intentions as part of your cover letter.
