Office Support Specialist

**Who we are**

Tribe Management, part of the Tribe Property Technologies family, is the sixth largest strata/condo and rental management company in Canada with offices in downtown Vancouver, Delta, Victoria, Kelowna, Kamloops, Calgary and Cambridge.

Our Tribe Management division specializes in strata and rental management services. We are responsible for the day-to-day operation and management of residential & mixed-use properties in our portfolio. Combining our obsession with technology and an unwavering passion for creating vibrant strata communities, we provide community management with heart.

While we operate in a very traditional industry, we are anything but Our management services team works alongside product, software engineering and marketing teams to provide tech-enabled service solutions to those living in residential communities.

**Our Culture**

We are a closely-knit team of 200+ talented individuals working out of our modern offices across Canada. We live community, even at work. Join us for end-of-month socials, a monthly documentary film afternoon and regular team building events. We are also a canine-friendly office You may see our furry friends wandering our halls looking for a doggy treat. And lastly, we of course offer health, vision & dental coverage.

**You**

Are bold and genuine, with a quirky sense of humor. You have a curious nature that drives you to discover and learn about new things. Above all, you value collaboration and being a part of a team that's bound to become like a second family - your work, Tribe. While your text game is strong, you still prefer old-fashioned communication - think complete sentences, proper grammar, formality where required. You have a love affair with technology and can navigate your way around social media, but at the end of the day, you know that communication and customer service is about professionalism, accuracy and timeliness, not the tool it is delivered by.

**Office Support Specialist**

Tribe has an immediate opening for an Office Support Specialist [Full time, permanent] to join our team in our Downtown Vancouver office. This role is a great fit for someone who has a keen eye for details, loves deadlines and is always striving to go the extra mile.

**Responsibilities**:
Position Responsibilities:
The primary responsibilities of the Office Support Specialist position at Tribe are:

- Date stamp all incoming mail;
- Retrieve and sort mail, including packages, by department and category and delivers mail to correct department or recipient and forward misdirected mail;
- Prepare documents and other items for shipping; weigh mail and calculate correct postage;
- Mail sorting and postage meter machines and fill out mailing labels, including researching proper country codes for international mail and regional postal codes for domestic mail;
- Arrange pickup from postal service and other delivery vendors;
- Track packages and records arrival of mail;
- Maintain inventory of mailroom supplies;
- Scans all incoming invoices to beans and copy, collate and stuff all mailings that are required to go out (AGM’s SGM’s, General Correspondence);
- Participate in general office administrative duties, including, but not limited to, reception relief; automated payables scanning and verifying etc.;
- Demonstrate behaviors consistent with company mission, objectives, and operating standards;
- Develop and maintain a thorough understanding of the company’s systems; processes and procedures regarding its Office Support function;
- Maintain the appropriate level of technical skills to perform assigned duties, particularly within the Microsoft 365, Yardi Voyager, Condo Manager, Tribe Home, Zoho and mailing machine;
- Adhere to the company’s standard procedure for the organization and safe keeping of client records and information;
- Communicate training needs and request necessary resources to ensure that the tools and knowledge needed to perform the role effectively are in place.

**Perks & Benefits**
- Comprehensive health, medical and dental benefits package
- Paid personal time off
- Company employee stock purchase program

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