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Technical Analyst

3 weeks ago


Orillia, Canada Ministry of the Solicitor General Full time

The Ministry of the Solicitor General, Ontario Provincial Police, and the Commander of the Communications & Technology Services Bureau are seeking a qualified individual to join our Technology, Security & Implementation unit. In this exciting, rewarding and challenging opportunity, you will provide technical support, analysis, expertise, advice and recommendations which utilize complex technology for improvements to the Ontario Provincial Police, Municipal Police Services, Ministry and front line operational processes and systems in a 7/24 environment. **Note: Effective January 1st, 2024 the salary range for this position is $1,812.93 to $2,272.08 per week in compliance with the applicable OPPA collective agreement provisions. The new rates, effective retroactive to January 1, 2023, were recently confirmed and dates for implementation of the new salary rates are still to be determined.** **About Us**: The Ontario Provincial Police (OPP) is one of North America's largest deployed police services with more than 5,800 uniformed officers, 2,400 civilian employees and 830 Auxiliary officers. We provide essential services that ensure the safety and security of the people of the Province of Ontario. The OPP is a division of the Ministry of the Solicitor General, the largest operational ministry in the province with a presence in every community across Ontario. We are the largest police service in Ontario and the second largest in Canada. The Communications and Technology Services Bureau (CTSB) is comprised of more than 1,000 dedicated uniform and civilian professionals who possess a wide variety of backgrounds, expertise, and technical skills. The challenge of meeting the needs of a provincial police service with over 9,000 uniform civilian members in a province as vast as Ontario is significant. Despite this, CTSB members have risen to the occasion and will continue to surpass expectations in meeting the needs of a diverse, geographically deployed OPP workforce. The OPP Values promote always doing the right things for the right reasons, by: - Serving with PRIDE, PROFESSIONALISM and HONOUR. - Interacting with RESPECT, COMPASSION and FAIRNESS. - Leading with INTEGRITY, HONESTY and COURAGE. **OPS Commitment to Diversity, Inclusion, Accessibility, and Anti-Racism**: We are committed to build a workforce that reflects the communities we serve and to promote a diverse, anti-racist, inclusive, accessible, merit-based, respectful and equitable workplace. Visit the **OPS Anti-Racism Policy** and the **OPS Diversity and Inclusion Blueprint** pages to learn more about the OPS commitment to advance racial equity, accessibility, diversity, and inclusion in the public service. We offer employment accommodation across the recruitment process and all aspects of employment consistent with the requirements of Ontario's **Human Rights Code**. Refer to the "How to apply" section if you require a disability-related accommodation. **What can I expect to do in this role?**: In this position, you will: - Comprehensive support role: You'll be providing end-to-end support for both on-premise and cloud-based infrastructure, ensuring optimal performance, availability, and reliability. - On-premise infrastructure management: Manage and troubleshoot physical and virtual servers, storage systems, and network components in our datacenters. You'll be working hands-on with hardware, including servers, SANs, and other critical infrastructure components. - Virtualization expertise: Expect to work extensively with virtualization technologies, such as VMware or Nutanix, to manage virtual environments. Your role will involve creating, managing, and optimizing virtual machines and ensuring their seamless operation. - Azure cloud operations: Support our growing Azure environment, including virtual machines, networking, storage accounts, and other cloud services. You'll help optimize cloud resources, manage costs, and ensure security and compliance. - Incident response and troubleshooting: Be prepared to respond to and resolve incidents and technical issues promptly. You'll be part of a team responsible for diagnosing and fixing complex problems, whether they occur in our datacenter or in the cloud. - Automation and scripting: You'll be expected to develop and maintain scripts to automate routine tasks, improve efficiency, and reduce manual intervention. Familiarity with PowerShell, Azure CLI, or other scripting languages will be beneficial. - Continuous learning and development: The role requires staying up-to-date with the latest developments in both on-premise and cloud technologies. Expect to engage in ongoing training and certification opportunities to sharpen your skills and advance your career. - Security and compliance: You'll play a key role in ensuring that all systems meet our organization's security and compliance standards, including data protection and regulatory requirements. - Monitoring and reporting: Regularly monitor system pe