Office Assistant

4 days ago

Markham, Canada Maestro PMS Full time

**About Us**

Northwind is an established, leading provider of Hotel and Resort Property Management Software Solutions to the Independent Full-Service Hospitality marketplace. Our clients are boutique hotels, destination resorts, and multi-property groups.

Since 1978, our ability to deliver superior technology and unparalleled support has helped empower hundreds of hotels and resorts internationally to increase operational efficiency, improve guest service and maximize revenue.

Our Maestro PMS Cloud and Windows offerings are recognized among the best in the industry and we continue to develop new ideas and products to bring value to our current clients and stay competitive to attract new ones. Northwind is a well-established profitable company that is looking for aggressive growth. Self-motivation and attention to clients’ needs will ensure your success.

The Office Assistant is the perfect fit for someone who has exceptional organizational and communication skills. Must be a reliable and trusted team member who is proactive and has a solutions-oriented mindset toward all responsibilities. We are looking for a strong office assistant to help with various administrative tasks and also work collaboratively with Projects and Sales teams by facilitating travel schedules, documents and bookings.

**Key Responsibilities**

1. General Reception Duties
- Greet guests
- Accept packages
- Receiving and sorting daily mail
- General office filing
- Oversee office supplies needs
- Oversee company cafeteria needs
- Order office lunches for guests, and staff lunches
- Answer general office calls, cover for admin and sales calls as needed
- Maintain the overall presentation of the office

2. Assist Projects and Sales with Travel Planning & Administration
- Daily monitoring of Project Schedule for travel requirements 2+ weeks in advance
- Preparation and submission of travel cost estimates for client approval
- Work with company travel agency as needed
- Follow up with the client for estimate approval
- Manage travel logistics & reservations / follow up on any changes as needed for:

- Flight bookings
- Ground transportation
- Hotel accommodations
- Preparation of all travel documents and delivery to travelers
- Communicate with clients & Northwind staff as needed to confirm detail on all of the above

3. Assist in other office duties as departments need generally involving typing of documents.

**Qualifications**
- Post-secondary education
- Previous experience in an office environment
- Ability to work independently or in a team environment
- Must be able to work without direct supervision
- Excellent written, verbal, communication, and interpersonal skills
- Flexible, dependable and able to multitask
- Computer proficiency (Microsoft Office)

**Job Types**
- Full-time
- Permanent

**Salary**
- Competitive salary + bonuses
- Profit Sharing
- Group Health & Dental benefits

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