Current jobs related to IT Support Specialist - Brockville - OnServe Inc.

  • Oracle Health at The Elbow

    2 days ago

    Brockville, Canada Brockville General Hospital Full time

    **Position**:Oracle Health At The Elbow (ATE) Specialist** **Competition: 2024-321** **Status: Temporary Part-Time (up to 8 weeks with possible extension)** **Department**: Lumeo Project** **Union Association**: Non - Union** **Wage: $16.55/Hour** **Position Summary**: Reporting to the Manager, Health Records, BGH’s Oracle Health At the Elbow...

  • Parts Specialist

    1 week ago

    Brockville, Canada UAP Inc. Full time

    Company Description **A position for people who like to give advice** Whatever the division you join, your knowledge will be essential for our team. When a client needs a part, our **trusted **parts specialists are there to answer their questions and help them get the right one. we believe we don’t just deliver car and heavy vehicle parts all around the...

  • Parts Specialist

    2 days ago

    Brockville, Canada UAP Inc. Full time

    Company Description **A position for people who like to give advice** Whatever the division you join, your knowledge will be essential for our team. When a client needs a part, our **trusted **parts specialists are there to answer their questions and help them get the right one. we believe we don’t just deliver car and heavy vehicle parts all around the...

  • Animal Care Specialist

    2 weeks ago

    Brockville, Canada Semex Full time

    **ANIMAL CARE SPECIALIST** **Full Time - Day Shift (7:00am - 3:30pm with rotating weekends)** **Brockville, Ontario** Semex is a dynamic global organization that is committed to developing and delivering innovative genetic solutions. We believe that people truly are the cornerstone of our success, and that our employees are our most important asset. We...

  • Clinical Educator/training Specialist

    2 weeks ago

    Brockville, Canada Sherwood Park Manor Full time

    **Posting Number**:03-2025 **Closing Date**:March 13, 2025 **Status**:Temporary Full-time for up to one (1) year with the possibility of extension **Hours of Work**: 80 hours bi-weekly **Salary**: $72, 800 to $87,360 annually **Position Summary**: The Clinical Educator/Training Specialist is responsible for developing, coordinating, and delivering training...

  • Procurement - Strategic Sourcing Specialist

    1 week ago

    Brockville, Canada Newterra Full time

    **Position**: Strategic Sourcing Specialist **Department**: Purchasing **Location**: Pittsburgh/Brockville Ontario **Reports To**: Jose Plaza Company Description Newterra is an equal-opportunity employer dedicated to attracting talented people who share these goals and ideals. If you thrive in an environment that rewards rolling up your sleeves,...

  • Wound Care Specialist

    2 weeks ago

    Brockville, Canada Bayshore HealthCare Full time

    **Bayshore is offering a $3500.00 sign on bonus for full time positions.** **Make “being the difference” your Career. **.** - Bayshore is looking for passionate and caring - **Registered Nurses, Wound Care Specialist Champion** to join our amazing team. You will use your clinical skills to ensure that our clients receive the highest quality home health...

  • Wellness & Compensation Specialist - Brockville Board Office - 1.0 FTE

    3 days ago

    Brockville, Ontario, Canada Upper Canada District School Board Full time

    The Upper Canada District School Board (UCDSB) is committed to equity in employment. As an equal opportunity employer, we are committed to establishing a qualified workforce that is reflective of the diverse population we serve. The UCDSB is committed to providing accommodations [for people with disabilities]. If you require an accommodation, we will work...

  • Environmental Specialist

    2 weeks ago

    Brockville, Ontario, Canada 3M Full time

    3M has a long-standing reputation as a company committed to innovation. We provide the freedom to explore and encourage curiosity and creativity. We gain new insight from diverse thinking, and take risks on new ideas. Here, you can apply your talent in bold ways that matter.Job Description:Environmental Specialist3M is seeking a Environmental Specialist for...

  • Estimating Specialist

    2 weeks ago

    Brockville, Canada BELFOR CANADA INC. Full time

    **Position Overview** - Reporting to the General / Operations Manager, the Estimating Specialist works within our estimating department, and spends the majority of their time completing data entry and working in our Xactimate and Xactanalysis systems. **Job Duties** - Develop estimates pursuant to **Belfor** estimating standards, insurance compliance...

IT Support Specialist

3 weeks ago

Brockville, Canada OnServe Inc. Full time

**Support Desk - IT Support Specialist, Kingston, ON**

Are you a knowledgeable tech professional with a steel-trap mind and a passion for customer service? OnServe is looking for someone like you to help make our customers’ lives easier.

**Summary**

**The position**

When a customer calls with a question, whether it’s a simple clarification or a complex issue that requires detailed analysis, you’re the one who answers the call. And your mission, always, is to provide world-class service.

You’ll troubleshoot customer problems on demand, relying on your wits and all available resources to resolve complex end-user hardware and software problems quickly, accurately, and in a way that makes customers look forward to calling you again.

**Your responsibilities**
- Implement installation, configuration, maintenance, and troubleshooting of end-user workstation hardware, software, and peripheral devices
- Ensure network connectivity of all workstations
- Maintain current CRM software and knowledgebase information
- Stay knowledgeable on network products, services, protocols, and standards in support of network procurement and development efforts
- Administer equipment, hardware, and software upgrades as needed
- Maintain network component inventory and related documentation and technical specifications information
- Administer and maintain end-user accounts, permissions, and access rights as needed
- Providing service and customer support during field visits or dispatches.
- Assemble, image, and configure client workstation setups.
- Perform onsite and remote tech support troubleshooting of hardware, software, and networking issues for various clients.
- All other duties as assigned.

**Your qualifications**

You are a knowledgeable tech professional with hands-on hardware troubleshooting experience. You know what customers want and you know how to deliver it. Your track record speaks for itself: You can point to success after success in coaching customers through complex technological problems.

You have an expert understanding of operating systems, especially Windows. Ideally, you have college, CEGEP, or technical training and A+ Certification as a Microsoft Certified Systems Engineer.

You’re a problem solver first and foremost. You have a keen analytical mind, which allows you to see customer problems as challenges to be met and mastered.

At the same time, though, you’re also a people person who enjoys working with customers, and you’re driven to provide memorable service. Communication is one of your strong suits - both spoken and in writing.

You thrive in a high-pressure environment and you’re at your best when you’re working on several projects at once.

Valid Drivers license required. The role requires local travel and limited regional travel.

**Requirements**:

- Experience with installing, configuring, administering, and troubleshooting a wide range of desktop hardware and software (Windows as well as Apple OS X).
- Experience with using Microsoft Office Suite.
- Experience with Remote Control Software.
- Experience with troubleshooting printers, scanners, and various other peripherals.
- Experience with troubleshooting and supporting mobile devices iPhone, iPad, Android, and Blackberry.
- Knowledge of installing, configuring, administering, and troubleshooting Microsoft Windows Server including Active Directory.
- Knowledge of networking concepts including TCP/IP, OSI model, routing, switching, VLANs, subnetting, super subnetting, and other networking concepts.
- Knowledge of networking hardware including routers, firewalls, switches and VPN appliances.
- Knowledge of back-up hardware and software including on-premise, cloud, and BUDR solutions.
- Knowledge of RAID including various RAID controllers and general RAID knowledge.
- Knowledge of building, mounting, breaking, hot spare, RAID 0/1/5/6/10.
- Knowledge of VoIP including FreePBX, Asterisk, Cisco UC, etc.
- Knowledge of virtualization platforms including VMware and Hyper-V.
- Knowledge of cloud platforms including as Azure and Amazon Web Services (AWS).
- Cisco/Microsoft/CompTIA certifications would be a big asset.
- Experience with Remote Monitoring and Management tools.
- Prior experience with a Managed Services Provider (MSP).

**Working Conditions**
- Full time, salaried role working remotely and in office as required.
- Role requires local travel and limited regional travel.
- We thank all applicants for their interests, however, only those under consideration will be contacted._

**Salary**: From $50,000.00 per year

**Benefits**:

- Casual dress
- Company car
- Dental care
- Extended health care
- Life insurance
- Paid time off
- Profit sharing
- RRSP match
- Wellness program
- Work from home

Schedule:

- 8 hour shift
- Monday to Friday
- On call

Supplemental pay types:

- Bonus pay
- Overtime pay

**Education**:

- Secondary School (preferred)

**Experience**:

- IT support: 2 years (preferred)

Licence/Certificati