Remote Accommodations Account Coordinator

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Remote Accommodations Account Coordinator

Department: Sales

Reporting to: Remote Accommodations Sales Manager, Edmonton

Location: Working remotely, reporting to the Edmonton Division

Summary: The Remote Accommodation Department serves the industrial and institutional catering industries as well as remote workforce accommodations. Primarily supporting mines, energy sector and industrial projects, the Remote Accommodations Account Coordinator is responsible for creating and maintaining positive long-term relationships with new and existing remote and/or customers. The RAA Coordinator is responsible for on-boarding new remote workforce customers and providing account maintenance primarily to camps located throughout central Canada. The RAA Coordinator will liaise with operations and transportation departments as required to ensure customer satisfaction with products and services.

Details:
This position can be performed remotely anywhere in the country, but their primary customers will reside in the Central part of Canada. While the expectation is that we are able to serve our customers at all times, the primary working schedule for this position will be Sunday - Thursday, 8:00AM - 4:30PM MST/ 10:00AM - 6:30PM EST.

Minimum Requirements:
- Minimum of 2 years of inside or outside sales experience.- Must be highly proficient in written and spoken English, bilingual French would be an asset.- Post secondary education is preferred- Proficient in IDS/Genisys/ SAP Systems-
- Highly organized

What We Offer:
- Comprehensive customizable benefits program to suit you and your family needs including dental, vision, prescription drugs and extended health coverage- Medical, Dental, Prescription Drug, and EFAP Benefits after 30 days of employment- Company matched retirement program- Annual bonus and profit sharing- Training and career advancement opportunities- Gordon Food Service product discounts- Employee appreciation events

Specific Accountabilities:
- Communication - Presenting to remote/camp customers and potential customers to facilitate the buying process and promote the Organization's products and services. Collaborating with other departments to meet all customer needs, participating in general sales meetings, promotions and food shows.- Continuous Learning - Keeping up to date with product offerings, market trends and customer needs. Participate in general sales training sessions and vendor/category lead presentations.- Customer Relationship Management - Build and foster customer relationships. Collaborate with customers to solve problems, grow territory profitability and facilitate customer ordering, credit payments, and product orders.- Project Planning - Assist with sales budget forecasts and long range business planning. Establish schedules and methods for providing sales growth, identify resources needs and review needs with management.- Administration - Ensure that all documents (contracts, reports) and record keeping are up-to-date and accurate as well as in compliance with governmental and contractual requirements.- Other duties may be assigned, from time-to-time by Immediate Supervisor.

Essential Competencies:
- Presentation Skills: Is effective in a variety of formal presentation settings; is effective both inside and outside the organization, on both cool data and hot controversial topics; commands attention and can manage group process during the presentation.- Business Acumen: Knowledgeable in current and possible future policies, practices, trends, and information affecting his/her business and organization; knows the competition; is aware of how strategies and tactics work in the marketplace.- Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom line oriented; steadfastly pushes self and others for results.- Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; talks and acts with customers in mind.- Organizing: Can marshal resources (people, funding, material and support) to get things done; can orchestrate multiple activities at once to accomplish a goal; uses resources effectively and efficiently; arranges information and files in a useful manner.- Action Oriented: Enjoys hard work; is action oriented and full of energy for the things that he/she sees as challenging; not fearful of acting with a minimum of planning; seizes opportunities
- We thank all applicants for their interest, however only those selected for the next stage will be contacted. Gordon Food Service is an equal opportunity empl