Training Assistant Manager

1 week ago

Coquitlam, Canada RATHOR HOLDINGS LTD. Full time

Job Overview

**Duties**

  • Must maintain Quick Lube or Automotive Management experience
  • Excellent interpersonal and communication skills (oral & written)
  • Leadership and able to lead a high-performance team (MUST communicate with ownership team about any staffing issues)
  • Must keep a Positive attitude, strong work ethic, be motivated, and be a team player
  • Must be able to lift and move work-related items up to 80 pounds
  • Must be able to push, pull, lift, and bend at the knees and waist
  • Have a valid driver’s license (drive between locations, pick up and drop off vehicles at fleet customers, and pick up or drop off products at suppliers.
  • Ensures procedures are followed, store cleanliness is maintained, and customer satisfaction (NPS) is achieved.
  • Maintain adequate car flow through the store by ensuring vehicles are serviced promptly (10 min or less)
  • Complete necessary reports required by the owner
  • Manage inventory levels
  • Control cost of goods
  • Manage labour costs
  • Motivate staff
  • Maintain store cleanliness (daily, weekly, and monthly)
  • Ensure periodic checklists are completed
  • Work to increase sales by increasing the average per car and daily car count
  • Ensure customers are receiving only services required and not given unnecessary services
  • Monitor operational issues
  • Manage and develop employees with ongoing training and periodical reviews
  • Recruit, and train new lube technicians
  • Work to achieve long-term customer retention and development
  • Monitor, measure, and report on staff training and development plans and achievements
  • Maintain store systems,
  • Ensure activities meet Company requirements for quality management, health and safety issues, legal concerns,environmental policies, and general duties
  • Pick up drop off (and organize) fleet customers
  • Manage selling and customer service activities and promote staff competence in these areas
  • Manage health and safety program, security, emergency systems, capabilities of staff, according to companypolicies and relevant law
  • Report any areas that could require improvement with new procedures, products, training and development, lowercost of goods, etc.
  • Perform additional duties as requested by upper management
  • Utilizing down Time - Staff cleaning or organizing the shop
  • Ensure inventory of Tools is maintained
  • Fix/repairs tools asap
  • Notify the Manager of missing tools, repairs and maintenance on a daily basis
  • You may be required to work statuary holidays expect for Christmas and New years day
  • Bonus programs (proformas will be given to you to exceed, if you meet or exceed those you will be bonused)

**Job Types**: Full-time, Permanent

Pay: From $21.00 per hour

Expected hours: 40 per week

**Benefits**

  • Dental care
  • Extended health care
  • Life insurance

Flexible Language Requirement

  • French not required

Schedule

  • Day shift
  • Holidays
  • Monday to Friday
  • Morning shift
  • Weekends as needed

Supplemental pay types

  • Bonus pay
  • Commission pay
  • Tips

Work Location: In person

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