Training Assistant Manager

1 week ago

Coquitlam, Canada Take 5 Oil Change Full time

Job Overview:
**Duties**:
- Must maintain Quick Lube or Automotive Management experience
- Excellent interpersonal and communication skills (oral & written)
- Leadership and able to lead a high-performance team (MUST communicate with ownership team about any staffing issues)
- Must keep a Positive attitude, strong work ethic, be motivated, and be a team player
- Must be able to lift and move work-related items up to 80 pounds
- Must be able to push, pull, lift, and bend at the knees and waist
- Have a valid driver’s license (drive between locations, pick up and drop off vehicles at fleet customers, and pick up or drop off products at suppliers.
- Ensures procedures are followed, store cleanliness is maintained, and customer satisfaction (NPS) is achieved.
- Maintain adequate car flow through the store by ensuring vehicles are serviced promptly (10 min or less)
- Complete necessary reports required by the owner
- Manage inventory levels
- Control cost of goods
- Manage labour costs
- Motivate staff
- Maintain store cleanliness (daily, weekly, and monthly)
- Ensure periodic checklists are completed
- Work to increase sales by increasing the average per car and daily car count
- Ensure customers are receiving only services required and not given unnecessary services
- Monitor operational issues
- Manage and develop employees with ongoing training and periodical reviews
- Recruit, and train new lube technicians
- Work to achieve long-term customer retention and development
- Monitor, measure, and report on staff training and development plans and achievements
- Maintain store systems,
- Ensure activities meet Company requirements for quality management, health and safety issues, legal concerns,environmental policies, and general duties
- Pick up drop off (and organize) fleet customers
- Manage selling and customer service activities and promote staff competence in these areas
- Manage health and safety program, security, emergency systems, capabilities of staff, according to companypolicies and relevant law
- Report any areas that could require improvement with new procedures, products, training and development, lowercost of goods, etc.
- Perform additional duties as requested by upper management
- Utilizing down Time - Staff cleaning or organizing the shop
- Ensure inventory of Tools is maintained
- Fix/repairs tools asap
- Notify the Manager of missing tools, repairs and maintenance on a daily basis
- You may be required to work statuary holidays expect for Christmas and New years day
- Bonus programs (proformas will be given to you to exceed, if you meet or exceed those you will be bonused)

**Job Types**: Full-time, Permanent

Pay: From $22.00 per hour

Work Location: In person

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