Disability Services Supervisor

**Job Information**

Job Requisition ID: 74491
Ministry: Assisted Living and Social Services
Location: Edmonton
Full or Part-Time: Full Time
Hours of Work: 36.25 hours per week
Permanent/Temporary: Permanent
Scope: Open Competition
Closing Date: September 18, 2025
Classification: Human Services Worker 7

**Salary**: $2,987.65 to $3,868.94 bi-weekly ($77,977 - $100,979 /year)

The Department of Assisted Living and Social Services leads income, employment, disabilities and community-based supports, family violence prevention, continuing care and family & community support services.

To find out more about our work visit: Assisted Living and Social Services.

The Disability Services Division encompasses the Persons with Developmental Disabilities (PDD) and Family Supports for Children with Disabilities (FSCD) programs, which work with individuals, children and families within the differing program’s mandates and legislation to understand the support needs of individuals, children and families to provide individualized supports and services within the scope of each program.

**Role Responsibilities**:
The position of Disability Services Supervisor plays a pivotal role in providing leadership, coaching, support, direction, and consultation for Family Support for Children with Disabilities (FSCD) and/or Persons with Developmental Disabilities (PDD) Program staff. It also provides support and direction to families, guardians, individuals with developmental disabilities, agencies/service providers, and community partners. Reporting to a Program Manager in the Zone, the Disability Services Supervisor is responsible for managing a team of Disability Services Caseworkers, whose role is to support individuals and families to get connected to community services and supports.

This is a front-line leadership role that leads, directs, and supports staff’s capacity, competency, skill, ability and understanding to perform their duties as it relates to the Family Support for Children with Disabilities (FSCD) and/or Persons with Developmental Disabilities (PDD) Program. Additionally, this role monitors and evaluates staff’s compliance to legislation, regulation, standards and policy, and has a responsibility in the performance management cycle for direct reports.

This position is a liaison to the management team and helps to translate strategic direction into aligned operational processes. Strong communication, conflict resolution, political acumen and interpersonal skills are necessary to handle a variety of challenging situations. Exemplary leadership, analytical and organizational skills will be the key to success in this dynamic role..

**APS Competencies**:
Competencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.

This link will assist you with understanding competencies:

- **Agility**: You will need to provide results in a complex, diverse and changing environment.
- **Drive for Results**: You will work with your team to set goals and priorities and to deliver outcomes that are consistent with the direction of the department.
- **Develop Self and Others**: You will drive by example a team culture that is focused on continuous learning and growth and encourage self-development through experience sharing.
- **Build Collaborative Environments**: You will establish and maintain business relationships with clients, encourage or facilitate discussions and build long lasting relationships.
- **Develop Networks**: You will seek out input from a wide range of internal and external stakeholders to solve complex problems and provide the best solutions.
- **Systems Thinking**: You will consider the whole system when developing, evaluating and implementing process and technology change.
- **Creative Problem Solving**: Have the ability to assess options and implications in new ways to achieve outcomes and solutions.

**Qualifications**:
University Degree in a related Social Service discipline (Social Work, Psychology, Community Development, Rehabilitation and Disability Studies) and a minimum 2 years related experience.
- Equivalency:

- Master Degree and 1 year related experience;
- Related university degree and 4 years related experience;
- Related diploma and 5 years related experience;
- Related certificate and 6 years related experience.

Assets:

- Demonstrated supervisory work experience
- Familiarity with a broad range of human services resources to advise a variety of stakeholders (i.e. AISH, Alberta Health Services, OPG/T, Children’s Services)
- Working knowledge of FSCD/PDD’s mission and vision
- Cultural competence and sensitivity
- Understanding of personnel policies and procedures and Human Resources directives
- Skills in Windows. TEAMS, SharePoint and Microsoft Office are essential, in addition to well-develo