Conference Manager, Logistics

**Description**:
**Role Purpose**:
To support the EMEA logistics team in the delivery of Gartner’s must-attend global conference portfolio. Responsible for the development, management and execution of various conference elements relating to logistics including overall conference management and VIP client experiences.

**Primary Responsibilities**:

- Oversee all pieces of the conference planning process. Support flawless delivery and superior attendee experiences across the portfolio of conferences.
- Oversee operational delivery of all logistics elements across complex in-person conferences and VIP client experiences for Gartner’s premium clients, prospects and internal business units including project management, financial management (forecasting, expense management and reconciliation), staff planning and stakeholder management.
- Effective project management including development of and leading the team to adhere to timelines and templates.
- Venue management including but not limited to rooms, meeting facilities, F&B, meeting materials, A/V production.
- Manage conference budgets with direct responsibility for all costs associated with logistics delivery, as well as the overall ownership for the conference budget; produce accurate monthly forecasts and manage expenses effectively.
- Lead on cost negotiations, proposals, contracting and terms and conditions for suppliers.
- Communication and collaboration across Conference Production cross-functional teams to ensure seamless delivery of first-class events and experiences, and awareness of event strategies.
- Attend conferences as the onsite lead for in-person delivery including managing the production schedule, conference staff and liaising with agency partners and vendors.
- With the support of the Senior Conference Manager lead key conference partners and team members (internal and external) to ensure successful conference execution; build and maintain good relationships by establishing trust and a working partnership.
- As a member of the global conference operations team - build effective relationships with peers in all regions, take and share best practices and continuously raise the level of our conference.
- Constantly evaluate the experience, feedback and results then implement changes accordingly. Create detailed post-event analysis reports and event de-briefs for review with manager/operations leads.

**Expected Results**:

- Achieve operational excellence and execute conferences on time, within budget and with great attention to detail.
- Deliver flawless client experiences with high client satisfaction.
- Build and maintain excellent working relationships, both internally and externally.
- Quick results and ability to multi-task and stay ahead of deadlines.
- New processes implemented that will help to improve operational efficiency of the team.

**Key Contacts**:
**Internal Contacts**
- Conference Financial & Future Planning, Program Management, Conferences Strategic Planning, Conference Business Solutions, Conference Exhibitor Operations, Conference Content, Creative Journey & Branding

**External Contacts**
- Third party suppliers and contractors

**Education**:

- Bachelor’s Degree preferred

**Professional Experience**:

- 5+ Years Event Management experience.
- Proven event operational skills including production schedules, budget management and event staffing.
- Project management and end-to-end event management experience on detailed programs with multiple variables and dependencies.
- Proven experience in managing agency and vendor partners.
- Proved experience in delivery to senior clients.
- Proven people management experience.

**Key Competencies/Knowledge, Skills and Abilities**
- Strong interpersonal and relationship building skills especially with senior level professionals, cross-functionally and with agency partners.
- Collaborative mindset.
- Strong executive presence and confident decision maker.
- Creative, innovative, and strategic thinker with a strong attention to detail.
- Strong financial management skills.
- Motivated team player with desire to learn and grow.
- Excellent written/oral communication and presentations skills.
- Demonstrated ability to adapt, implement and manage change and strive for continuous improvement.
- Ability to thrive in high pressure situations.
- Willingness to travel minimum 25% per year both regionally and internationally.

**LI-hybrid**

**#LI-NB1**

**#ConferencesOperations**

**Who are we?**

At Gartner, Inc. (NYSE: IT), we deliver actionable, objective insight that drives smarter decisions and stronger performance on an organization’s mission-critical priorities. We’ve grown exponentially since our founding in 1979 and we're proud to have over 19,500 associates globally that support over 15,000 client enterprises in more than 100 countries.

**What makes Gartner a great place to work?**

Our teams are composed of individuals from different geographies, cultures, religions, e