Manager, Client Communication

CLOSING DATE: Open Until Filled
- Did you know that one of the leading institutional investors in the world is based on Vancouver Island? BCI, is headquartered in Victoria, BC, and manages $233 billion in assets on behalf of British Columbia’s public sector and has over 780 employees working in its global offices. We are looking for an experienced Manager, Client Communications with knowledge of institutional investing/finance and investor relations to join our team in beautiful Victoria. If you have been craving the island lifestyle, less traffic, and more sunshine than anywhere else in Canada this might just be the role for you.
- THE OPPORTUNITY
- Reporting to the Senior Manager, Client Experience, the Manager, Client Communication (the Manager) plans, manages and implements approved communication programs and related initiatives in support of the client communications program. The Manager works with a diverse range of investment professionals and client representatives in a proactive and confidential manner.
- WHAT YOU BRING
- Must Have:
- Bachelor’s degree in communications, public relations, journalism, or equivalent-
- Minimum eight years of communication and issues management experience in the business sector-
- Knowledge of investor relations communications, institutional investing or finance-
- Superior writing and editing skills and excellent attention to detail-
- Strong project management skills and ability to work under pressure in a deadline-driven and complex environment-
- Ability to work collaboratively with all internal and external stakeholders- Strongly Preferred:
- Completion of the CFA, CFA Institute Investment Foundations® Program, or Canadian Securities Course (CSC®)- WHAT YOU GET TO DO
- Strategic Communication- Support the Senior Manager with the development and execution of the strategic client engagement and communications plan to strengthen client relations-
- Plan and implement communication strategies to inform clients of ongoing BCI investment activities-
- Produce collateral material to support client communication initiatives including: quarterly updates; speaking notes; presentations; speeches; videos; and digital content for client websites-
- Maintain and enhance BCI’s client portal based on recognized best practices-
- Monitor and edit written materials to ensure they reflect client messaging and editorial standards-
- Collaborate with internal colleagues to produce communication materials that effectively advise clients of potential reputation risks and other corporate matters-
- Support the Client Partnerships team in efforts to continuously improve client-related communication and guidance-
- Support the management of client events (e.g., Investor’s Day, investment workshops)-
- Contribute to the development of a client-centric culture- Planning and Engagement- Coordinate and develop integrated communication plans with internal colleagues and teams (develop messages that respond to clients’ needs, assess potential reputational risks, describe investment value, incorporate client key messages, etc.)-
- Participate in stakeholder/client analysis to better understand client issues and support communications strategies and plans- Corporate Responsibilities- Participates in emergency/crisis communication activities-
- Function as Senior Manager, Client Experience as and when needed- WHERE YOU WILL WORK
- Work from our downtown Victoria office; relocation support is available if needed
- SALARY RANGE
- BCI offers a competitive total rewards package which includes a performance-based incentive plan, comprehensive health & dental benefits, a defined benefit pension plan and paid time off.

We pay our people competitively in the markets in which we compete for talent and with consideration to internal equity and job structure. We aim for actual pay to be around the median of the market for target or expected levels of performance, and around the upper quartile of the market for excellent performance.

Actual salaries may vary and may be above or below the range based on various factors, including, but not limited to, experience and expertise.

WHY APPLY TO JOIN BCI
- With our values as our anchor, it’s our people that help shape employee-focused initiatives and who create the environment we work in each day - all of which further strengthens our culture. BCI has been recognized as one of- Canada’s Top 100 Employers
- for the fifth consecutive year - and has built programs and benefits to support all our employees, including;- Extended health and dental coverage, start on your first day of work. We have you covered-
- Our telehealth provider- Dialogue
- connects you and your family to virtual healthcare appointments-
- Eligibility to the- defined benefit- BC Public Service Pension Plan
- providing you with a secure retirement income-
- Time off includes: 20 days vacation, 6 paid sick days, 6 paid personal days, and 2 paid days for volunteering - to support ph