Client Solutions Manager

2 weeks ago

Victoria, Canada Gallagher Full time

About Us:
Welcome to Gallagher - a global leader in insurance, risk management, and consulting services. With a growing team of more than 50,000 professionals worldwide, we empower businesses, communities, and individuals to thrive. At Gallagher, you can build a career whether it’s with our brokerage division, our benefits and HR consulting division, or our corporate team. Experience The Gallagher Way, a culture fueled by shared values and a collective passion for excellence. Join one of our dynamic teams, where you'll play a pivotal role in shaping Gallagher's future and unlocking unparalleled opportunities for both clients and yourself.

**Responsibilities**:
**How You Will Affect the Business**:

- You will be supporting a designated portfolio of clientele, playing an essential role in business retention, and ultimately ensuring clients have a seamless renewal experience.
- This role will update documents on company portals, prepare renewals and endorsements, process web-based changes.
- Assist in crafting client presentations, preparing RFPs and further strengthening insurance partner relationships.
- Identify areas of opportunity for process improvement, making full use of available CRM capabilities, technology and other Gallagher resources.

**What Makes You Successful**:

- With a passion for acquiring new skills and tackling new challenges, you seek a role where you will not only learn the business of insurance but also role that will allow you to have an immediate impact.
- Being in a fast-paced, dynamic environment brings out the best in you. You’re always able to prioritize effectively which allows you to exceed client expectations every time
- Working collaboratively and building relationships comes naturally to you, whether that’s with clients or colleagues - people love working with you, and you with them.
- Insurance is a highly technical field, but that complements your keen eye for detail - always being able to maintain the highest level of accuracy in your work.
- Highly tech-savvy, with an ability to learn new systems, tools and processes.

Qualifications:

- Secondary School Diploma required, College or University Degree strongly preferred.
- Successful completion of Insurance Broker License within 6 months of start date.
- A year of professional work experience required. Experience in an Insurance Brokerage or Customer Facing Environment highly preferred.
- Knowledge of Microsoft Office considered an asset.
- An interest in pursuing Insurance Designations highly preferred (i.e. CAIB, CIP, CRM).

**What We Can Offer You**:
Gallagher offers competitive salaries and benefits, including; medical, dental, vision plans, life and accident insurance, pension plan, employee stock purchase plan, educational expense reimbursement, employee assistance programs, and training programs.

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