Automotive Service Advisor

1 week ago


Lethbridge, Canada The Gary Moe Auto Group Full time

'''Duties'''
- Greet customers and provide excellent customer service in a dealership setting
- Listen to customer concerns and accurately document them
- Conduct vehicle inspections and identify necessary repairs or maintenance
- Provide detailed explanations of recommended services and associated costs
- Upsell additional services or products based on customer needs
- Schedule appointments and coordinate with the service department for repairs
- Keep customers informed of the status of their vehicle throughout the repair process
- Handle cash transactions and ensure accurate payment processing

'''Skills'''
- Previous experience in a dealership or automotive service environment preferred
- Strong sales and customer service skills
- Knowledge of automotive repair and maintenance procedures
- Ability to effectively communicate technical information to customers
- Proficient in upselling additional services or products
- Cash handling experience is a plus
- Detail-oriented with excellent organizational skills

This position requires a strong combination of sales, customer service, and mechanical knowledge. The Service Advisor will be responsible for providing exceptional service to customers, accurately documenting their concerns, and recommending necessary repairs or maintenance. The ability to effectively communicate technical information to customers is crucial, as well as the ability to upsell additional services or products. Cash handling experience is also preferred.

Pay: $50,000.00-$80,000.00 per year

**Benefits**:

- Casual dress
- Company events
- Dental care
- Extended health care
- On-site parking
- Store discount
- Vision care

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Lethbridge, AB T1H 5B5: reliably commute or plan to relocate before starting work (preferred)

**Experience**:

- service advisor: 1 year (preferred)

Work Location: In person



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