Program Coordinator

ABOUT US

The City of Spruce Grove is a fast growing, dynamic city committed to building and maintaining a fiscally responsible community that serves our residents, attracts visitors, and promotes future growth.

Through the “Values, We Live By”, of accountability, communication, leadership, integrity, and respect and work, play balance We are an organization that cares, an organization that is committed to our city and committed to you.
The City of Spruce Grove is committed to public service, where everyone feels empowered to contribute their best work. We believe that by working together in a spirit of collaboration and respect, we can achieve great things.

THE OPPORTUNITY

This position plans, coordinates, and implements City offered quality programs and events within a number of Program Portfolios (e.g. Camps, Youth, Arts & Culture, Drama, Sport) for various community recreation, culture needs and interests, by preparing lesson plans, schedules, securing contractors and supplies within provided budgets.

Through the planning, training and supervision of program leaders, and, where necessary, direct leadership of programs, the incumbent facilitates and provides positive experiences for a variety of ages and abilities, while demonstrating high standards of supervision, professional interaction, and prioritizes safety and integration of creativity.

This position reports to the Recreation/Culture Program & Event Specialist position and provides day-to-day supervision to program leaders, assistants and volunteers.

RESPONSIBILITIES

Program Administration and Management
Organize program logistics including daily activities, crafts, games, field trips, program inventory and staff apparel.
Establish a weekly schedule to complete all tasks and paperwork associated to the program including regular communication to participants/customers.
Ensure all necessary supplies and equipment is prepared for daily activities and events.
Remain informed of all upcoming activities and events and ensure that staff are prepared for them.
Ensure that considerations have been made in the event that a “back up plan” is required for any necessary situation.
Maintain ongoing communication with the Supervisor in addition to weekly meetings.
Maintain good public relations all program participants, parents/guardians and stakeholders.
Finalizes program plans and prepares all required supplies, equipment, forms and where required confirms special guests and field trip contacts.
Provides high-quality, programs that meet identified program outcomes, standards and requirements.
Creates and fosters a safe, welcoming environment for all participants, their parents/guardians and other contributors.

Leadership
Ensure leadership aligns with the City’s strategic and corporate plans as well as values and guiding principles.
Provide a high level of coaching, training, and mentoring to the Program Leaders and other related staff in the achievement of their goals and projects.
Provide the leadership to ensure the efficient and effective ongoing operation of the programs and services provided by the Department as well as continual enhancements to the programs and their processes.
Receive and investigate complaints or concerns relative to the delivery of Department services and ensure appropriate information is provided or appropriate action taken.
Respond to customer concerns and complaints using tact and understanding, re-directing to appropriate supervisor.

Other Duties
Understand and adhere to City policies, procedures, and standards, whether written or implied, as amended from time to time.
Contribute to a positive safety culture by always acting in a safe manner and complying with City safety policies for staff and contractors.
Act as a steward of the City's Corporate Culture by following the “Values, We Live By”.
Perform other job-related duties as required.

Program Coordinator portfolios are as follows:

- Adventure Camp (1): Adventure Camp is a weeklong registered day camp for children ages 6-12 with a new theme each week (i.e. sports, science, nature, or challenges). This Program Coordinator portfolio includes coordination and supervision of staff that implement the Adventure Camp program.
- Pop Up Playground / Leaders in Training (1): This portfolio includes the supervision of two programs. Pop Up Playground is a free drop-in program for children that rotates through various park spaces in Spruce Grove with outdoor recreational activities to develop life skills and leadership through games, sports, crafts, and special events. Additionally, this incumbent will support the youth volunteer and mentorship program, Leaders in Training, which involves training and supervision of our teen volunteers.
- Youth Programs (1): The City of Spruce Grove offers free drop-in summer programming for youth ages 12-18. Recreation activities such as games, crafts, music, and art experiences are planned to develop life skills and a sense of community belongi