Inventory Control Coordinator

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Metro Supply Chain is a strategic supply chain solutions partner for some of the world’s fastest growing and most recognizable organizations. We advance our customers’ business through innovative, real-world solutions within a culture that supports our communities, protects our environment, and enables our team to thrive. Managing 14 million square feet in 98 sites across North America and Europe with a team of 6,000, it is the largest privately-owned supply chain solutions company based in Canada.

The Inventory Control Coordinator is responsible to maintain a high level of inventory accuracy for a specified customer account(s). Completes inventory audits, investigates variances, find root causes and report findings. Recommends improvements to warehouse processes to prevent inventory loss, improve quality and increase productivity.

RESPONSIBILITIES
- Maintains inventory accuracy, both physically and systematically by monitoring, validating and tracking inventory moves associated with all processes
- Investigates and escalates inventory discrepancies, and strives to continuously improve procedures and processes to improve quality and accuracy
- Ensure accurate set-up and maintenance and adherence of warehouse management system including but not limited to item master, footprints, locations maintenance, replenishment, and cycle counts
- Schedules, coordinates and performs planned cycle counts, count near zero, and physical counts in accordance with internal expectations and customer requirements
- Investigates inventory variances, adjusts inventory records if necessary, determines root cause and recommends corrective action
- Coordinate’s control of damaged and defective products, and customer claims, ensuring any inventory changes are accounted for and properly processed to the expectations of the customer
- Provide feedback and where necessary, reports to manager and supervisors regarding operational accuracy from the results of inbound and outbound audits, inventory counts, and system related user errors
- Communicate with managers, supervisors, and customer regarding inventory issues including the existence, cause, and resolution of inventory variances
- Achieve set targets (described below) and objectives relating to inventory control management, provides communication and suggests inventory and process related improvements
- Works closely with operations team to control inventory flow and placement to maximize efficiency
- Report inventory control activity and performance results as further defined by your manager and customer service level agreements
- Where applicable responsible for food safety within the facility
- Create and maintain up to-date inventory control procedures
- Assist where necessary in training team members on inventory SOPs

EDUCATION
- Completion of secondary school diploma preferred or the equivalent in combination of education and experience
- College diploma in Logistics Management is an asset

EXPERIENCE
- Three (3) years warehouse experience, with
- Two (2) years in inventory control

COMPETENCIES SKILLS
- Strong organization and analytical skills
- Ability to anticipate problems, identify root cause and solve problems to resolution
- Excellent verbal and written communication skills to work in a customer focused environment
- Able to adapt to change and easily adopt new methods and practices required to meet changing business needs
- Ability to instruct and train operations team members, and ensure adherence to relevant inventory control SOPs
- Intermediate knowledge of Excel and WMS system as applied to inventory control operations

SAFETY
- Without compromise maintain a safe and clean work environment
- Follow the Occupational Health and Safety Act including Safety, Violence and Harassment laws
- Report any hazards in the workplace to the supervisor/manager
- Must not use or operate equipment in a manner that would endanger self or others
- Must not put other workers at risk by their actions

Why Join Us
- Work in an environment where safety is our first priority
- The opportunity to build a career with a growing company
- Medical, dental, and vision coverage for you and your family
- Life and disability insurance
- Wellness programs to support your family’s well-being
- A Retirement Savings Program with a company match
- Company team wear allowance
- Employee Appreciation Day
- Company sponsored social events
- Community volunteering

Should you require accommodation for a special ability or need during the recruitment process, please reach out to a member of our Human Resources Team.