Sales Account Manager

**Sales Account Manager**:
Are you a dynamic and results-driven individual with a passion for sales and engineering? Join our team as a Sales Account Manager in the thriving manufacturing industry in Winnipeg, MB. As a key member of our sales team, you will play a crucial role in driving profitable growth within existing accounts, as well as expanding our customer base through proactive prospecting and relationship-building activities.

AROW Global LTD. is a leading manufacturing company comprised of window systems, driver protection systems for mass transit, off-highway cab equipment, and metal fabrication for the agricultural industry. We at AROW believe in having a strong service and customer-orientated business to keep growing and expanding while keeping our current customer relationships intact.

**Key Responsibilities**:
**Drive Profitable Sales Growth**: Develop and execute strategies to achieve and exceed sales targets within current accounts, identifying opportunities for upselling and cross-selling.

**Customer Acquisition**: Utilize cold calling, networking, and other effective methods to identify and secure new customers, expanding the overall customer base.

**Quotation Management**: Respond to customer requests for quotations promptly and accurately, ensuring a high level of customer satisfaction.

**Market Knowledge**: Stay informed about market trends, competitors, and industry developments to make informed decisions and recommendations.

**Project Management**: Collaborate with internal teams to manage projects effectively and ensure customer expectations are met.

**Sales and Engineering Expertise**: Leverage both sales and engineering experience to understand and articulate technical aspects of our products and services to customers.

**Self-motivation**: Take ownership of your work and proactively seek out opportunities for improvement and growth.

**Maximize Revenue & Profitability**: Implement effective pricing strategies and identify opportunities to maximize revenue and profitability within existing accounts.

**Develop Account Strategies**: Work collaboratively with the sales team to develop and implement account strategies that align with company goals and customer needs.

**Prioritizing Skills**: Effectively prioritize and manage multiple tasks and responsibilities to ensure efficient and timely execution of sales initiatives.

**Customer Management**: Build and maintain strong relationships with customers, understanding their needs and providing exceptional customer service throughout the sales process.

**Customer Solution Provider**: Act as a solution provider when addressing customer issues or problems, collaborating with internal teams to ensure prompt and effective problem resolution.
- These additional responsibilities further emphasize the holistic approach required for this role, highlighting the importance of strategic thinking, effective prioritization, and a customer-centric mindset._

**Education and/or Experience Qualifications**:

- Completed post-secondary education in business, engineering, or related fields is required.
- Direct or indirect experience related to engineering or manufacturing is considered an asset.
- 3 to 5 years of Direct Sales Experience. With a proven history of account management, cold calling, and revenue/sales growth is strongly desired.
- Experience with ERP software (SyteLine and IFS) is considered an asset.
- Must have proficiency using computers and programs specifically all Microsoft 365 software.
- Possession of a valid driver’s license, and access to a reliable vehicle.
- Valid passport and ability to travel freely within Canada and the United States, if needed.
- Excellent communication and interpersonal skills.
- Self-motivated with a proactive approach to sales and customer relationship management.

**Benefits of working at AROW Global**:

- Competitive Salary.
- Cost-shared flex benefit plan which includes Extended Health, Dental, Vision, EQ Care, Pocket Pills, Long Term Disability, and Life Insurance.
- Salary Continuance Program for Short-Term Illness.
- EFAP (Employee and Family Assistance Program).
- Wellness Reimbursement Subsidy.
- Defined Contribution Pension Plan.
- Paid-Time Off.
- Safety Boot and Safety Prescription Glasses Reimbursement Program.

**Company Values**:

- ** Integrity**: Doing the right thing in our words and actions even when it is difficult.
- ** Responsive**: Timely and effective support of others in alignment with business needs.
- ** Safety**: An environment that includes establishing and maintaining safety practices and respectful culture.
- ** Community**: A unified network of relationships built upon the contributions of many unique and talented individuals.
- ** Excellence**: We strive to always improve and to be our best in everything we do as individuals and as an organization.
- ** Ownership**: Demonstrating responsibility and accountability for our work and contributions.