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Administrative Assistant

2 weeks ago

Edmonton, Canada Glenridding Physiotherapy -Dizziness & Concussion Clinic Full time

We are looking for an enthusiastic and passionate clinic administrative assistant to oversee all the reception operations and administrative work of the clinical staff and patients. Looking for weekends and part-time role.

**Responsibilities**:

- Responsible for daily operating procedures such as client bookings, sales, inventory, customer service, billing, therapists requirements.
- Scheduling and shifts of the administrative staff
- Assigning and delegating the task to the staff as needed
- Delivering optimal patient experience regarding products and services offered
- Tracking expenses and revenues, bills, transactions, invoices, third party payment tracking, and deposits
- Maintaining the smooth flow of the clinic
- Facilitating acquiring of new clientele and maintaining loyal clienteles
- Sending letters and faxes to the other health care providers
- Coordinating with adjusters and insurance companies
- Strategies to improve the growth of the clinic
- Ensuring a warm and welcoming environment for the clients and staff
- Ability to meet the vision and mission of the clinic

Skills/Qualifications
- Motivated, problem solver, strong attention to details, organized
- Ability to work in a fast-paced environment
- Strong written and verbal communications skills
- Team building approach
- Experience with customer service, marketing, and business development
- **Physiotherapy Office/Clinic Management: 1+ years (required)**:

- **Experience using Electronic Medical Records (JANE SOFTWARE)**:

- **Experience with WCB, MVA and Extended Health Care billing and booking procedures**

**Job Type**: Part-time

Pay: $16.00-$18.00 per hour

**Benefits**:

- Casual dress
- Company events
- Dental care
- Disability insurance
- Extended health care
- Flexible schedule
- Life insurance
- On-site parking
- Vision care

Ability to commute/relocate:

- Edmonton, AB: reliably commute or plan to relocate before starting work (required)

**Experience**:

- JANE EMR: 1 year (required)
- Physiotherapy/Chiropractic clinic: 1 year (required)

Work Location: In person