Current jobs related to Guest Services Agent - Toronto - Wyndham Hotels & Resorts

  • Guest Service Agent

    1 week ago

    Toronto, Canada Silver Hotel Group Full time

    **Guest Services Agent** We are currently looking for a **Guest Services Agent**! The primary responsibility of the Guest Service Agent is to provide our hotel guests with a positive first and last impression, as well as provide them with exceptional service. **What We Offer** - Work with like-minded team members who are passionate about their work and...

  • Guest Service Agent

    7 days ago

    Toronto, Canada Germain Hotels -Le Germain Hotel Toronto Mercer, 30 Mercer Street, Toronto Full time

    “What can I do for you?” is your mantra We’re looking for that person who uses his or her curiosity and attentiveness to every encounter every day. This person acts as an ambassador with our guests when they arrive at one of our establishments. The Guest Service Agent informs, greets, and helps generate personalized attention to ensure our guests have...

  • Guest Services Agent

    7 days ago

    Toronto, Canada Silver Hotel Group Full time

    The Anndore House is currently looking for a part-time **Guest Services Agent**! The primary responsibility of the Guest Service Agent is to provide our hotel guests with a positive first and last impression, as well as provide them with exceptional service. **What We Offer** - Work with like-minded team members who are passionate about their work and keep...

  • Guest Service Agent

    3 days ago

    Toronto, Ontario, Canada Silver Hotel Group Full time

    Guest Services AgentWe are currently looking for a Part Time Guest Services Agent The primary responsibility of the Guest Service Agent is to provide our hotel guests with a positive first and last impression, as well as provide them with exceptional service.What We OfferWork with like-minded team members who are passionate about their work and keep things...

  • Guest Service Agent

    2 weeks ago

    Toronto, Canada Kimpton Saint George Full time

    **THE OPPORTUNITY**: GUEST SERVICE AGENT REPORTS TO DIRECTOR OF ROOM OPERATIONS **THE COMPANY**: Passion Drives Performance. InnVest succeeds because our people love what we do. Our entire team shares a deep-rooted passion for the world of hospitality & travel that extends far beyond the walls of our offices and locations. Our company culture is built on...

  • Guest Services Agent

    1 week ago

    Toronto, Canada JLL Full time

    JLL supports the Whole You, personally and professionally. The Guest Services Agent will provide a welcoming approach to all Capital One employees and visitors while efficiently managing reception areas to accommodate employee and guest needs. The role is client facing and the Guest Services Agent will provide friendly, knowledgeable and courteous first...

  • Guest Services Agent

    1 week ago

    Toronto, Canada Dolce Hotels and Resorts Full time

    Wyndham Hotels and Resorts is searching for a Front Desk Agent who will be reporting to Front Office Manager. Front Desk Agent will assist guests with any needs or questions that arise during check-in and checkout. Basic Qualifications - Requires ability to interpret / extract information and / or perform arithmetic functions. May require typing, CRT,...

  • Guest Service Agent

    2 weeks ago

    Toronto, Ontario, Canada Toronto Marriott City Centre Full time

    GUEST SERVICE AGENT- Full Time- 12 Month Contract@ The Toronto Marriott City CentreWho We Are:The Toronto Marriott City Centre Hotel is the world's only hotel located in a major league sports and entertainment venue, the Rogers Centre. Our distinctive hotel features 344 rooms, including 70 field-view rooms and Restaurant and Lounge with floor-to-ceiling...

  • Guest Service Agent

    7 days ago

    Toronto, Canada Marriott International, Inc Full time

    **Additional Information**Part Time, Whatever Whenever At Your Service Agent **Job Number**25091916 **Job Category**Rooms & Guest Services Operations **Location**W Toronto, 90 Bloor Street East, Toronto, ONT, Canada, M4W 1A7 **Schedule**Part Time **Located Remotely?**N **Position Type** Non-Management *** Follow all company policies and procedures; ensure...

  • Guest Service Agent

    1 week ago

    Toronto, Canada Heather Mountain Lodge Full time

    Come enjoy a unique work and lifestyle experience with us. We are looking for Hospitality Service experts to help us evolve the lodge experience. Are you ready to have the #BestDayEver? Privately tucked away on the edge of Glacier National Park, in the B.C. Rockies playground, our mountain hideaway is just off the beaten path, between Revelstoke and Golden,...

Guest Services Agent

2 weeks ago

Toronto, Canada Wyndham Hotels & Resorts Full time

Dolce is now seeking a Guest Services Agent to join our team at Dolce Intl BMO Canada in Toronto, Ontario.

**Job Summary**:
Wyndham Hotels and Resorts is searching for a Front Desk Agent who will be reporting to Front Office Manager. Front Desk Agent will assist guests with any needs or questions that arise during check-in and checkout.

**Education & Experience**:

- Basic Qualifications- Requires ability to interpret / extract information and / or perform arithmetic functions. May require typing, CRT, record keeping, or word processing. May have need for good communication skills.
- This position requires a minimum formal education of a high school diploma and a minimum of less than six months job-related experience.

The offer of employment is conditional upon you having received two doses of a COVID-19 vaccine series approved by Health Canada, at least 14 days prior to your start date. When you commence employment, you will be asked to show your Ministry of Health vaccine proof before commencing employment.
If you request accommodation, we will follow up with you for further information if necessary.

**Physical Requirements**:

- Regular exposure to stresses.
- The workload required to perform this job requires ability to adapt to change.
- Significant portions (more than 50%) of daily assignments involve prolonged standing, transporting material or equipment, or lifting, moving, or carrying heavy (over 30 pounds) materials for intermittent periods throughout the day.
- Generally free from exposure to dirt, odors, noise, temperature / weather extremes, or unlevel, slippery, or unstable working surfaces.
- Work regularly requires or varies between day, evening, night, holiday, or weekend assignments. Schedule varies according to business demands and needs.
- Some portions (10 - 50%) of daily assignments involve occupational risk, such as cuts, burns, exposure to toxic chemicals, injuries from falls, or back injury sustained with assisting in moving, lifting, or positioning equipment or materials.
- Significant portions (more than 50%) of daily assignments involve ergonomic risk, such regular repetitive tasks, forceful or prolonged exertions of the hands, vibration, cold temperatures, heavy lifting, pulling, pushing, or carrying of heavy objects, poor body mechanics, restrictive workstations, or awkward postures.
- Responsible for adhering to all safety policies and procedures of Dolce.
- Position does not require travel to other Dolce properties or client locations. Work is completed on the property.

**General Requirements**:

- Always provide Great Guest Experience.
- Protect the assets of the property.
- Maintain professional appearance and behavior when in contact with customers and fellow associates.
- Follow policies and procedures in training manuals and the associate handbook.
- Always remember our partnership with our clients, fellow associates, and investors to provide quality service and maintain profitability.
- Establish self-improvement goals by staying current with necessary training requirements for this position.
- Practice the principles of the Count on Me culture.
- Regular attendance in conformance with the standards established by Dolce International is essential to the successful performance of this position.
- Recognize that despite all efforts the company makes, the ultimate responsibility for employee health and safety rests directly with the individual. It is a condition of employment for all associates to conduct their duties in a safe and healthful manner.

**Fundamental Requirements**:

- Essential Functions- Welcomes guests, solves minor problems, and ensures guests have a great stay.
- Enters data into computer, including some minor accounting functions.
- Registers guests in and out of the conference center. Establishes and secures proper guest credit. Handles any billing questions and inquiries.
- Solves guest-related problems within scope of authority.
- Enters wake-up call requests into PBX system.
- Generates reports for Front Desk, Engineering, and Housekeeping.
- Performs all accounting duties including posting charges, account settlements, and shift closing.
- Answers phones and relays messages to guests as well as other conference center associates.
- Brings mail, packages, and messages to guests as needed.
- Completes a daily shift audit and balances all account settlements, charges, etc. to the property management system. Handles all cash transactions and maintains a personal bank.
- Assist in the Health & Safety program by ensuring that section 28 of the OHSA and company/departmental health & safety policies and procedures are being followed.
- May be required to perform additional and / or different responsibilities from those set forth above.
- Participating in meetings
- This job is part of a formal work team within the department.

Dolce International offers a diverse, dynamic, and thriving environment that supports career development for all of our assoc