Account Manager
4 days ago
About Us:
Gallagher is a global leader in insurance, risk management and consulting services. We help businesses grow, communities thrive and people prosper.We live a culture defined by The Gallagher Way, our set of shared values and guiding tenets. A culture driven by our people, over 40,000 strong, serving our clients with customized solutions that will protect them and fuel their futures.
As a member of our benefits and HR consulting team, you’ll help our clients - employers of all sizes, across all industries - build workplaces that work better.
Overview:
Gallagher Benefit Services (Canada) Group, Inc. (GBS) consistently stands out in a competitive marketplace as an employer of knowledgeable, highly skilled and competitive talent. We are a company that touches businesses and their employees on a personal level. At the core, our job is to help protect the health and well-being of employees and their families and provide for their financial security - all while allowing employers to attract and retain the people they need to grow and succeed. As you consider the value of working for Gallagher Benefit Services, remember your talent, winning attitude and strong performance will be highly valued and will maximize your future potential.
**Responsibilities**:
**The Opportunity**
We are searching for an Account Manager - Group Benefits who will work in our Sudbury office. Canadidates should be located in or around Sudbury. As the Account Manager, you will be responsible for the day-to-day account management of assigned client accounts. Our approach is warm and our relationships are everything with these client groups
**Key Responsibilities**
- Support the sales function and work collaboratively with the local Producer and Client Service team on an assigned block of clients
- Act as first line of contact with clients when Producer is not available Analyze reports and renewals for clients
- Create sales presentations to aid Producer and deliver effective presentations to clients
- Trigger and track all required client meetings within assigned region by working within the processes and systems of the administrative support team.
- Prepare client meeting files Log and ensure completion of all post meeting actions to the Client Service team in required timeframe
- Stay current on all changes in the industry
- Act as implementation lead on assigned block of clients Ongoing team problem solving with other branch account managers Maintain and strengthen client relationships and have client retention responsibility
- Maintain client information in Customer Relation Management System Identify, improve, and develop systems and processes whenever possible
Qualifications:
**Qualifications and Skills**
- Post-secondary graduate from an accredited college or university degree or a minimum of 1 year of relevant experience.
- LLQP and CEBS are considered strong assets
- Exceptional critical thinking; ability to identify optimal solutions for clients and mitigate possible risks
- Good judgement to quickly determine and prioritize key issues
- Highly proficient in Microsoft Word, Microsoft Excel and Microsoft PowerPoint
- Ability to work in a team environment and demonstrate ownership of actions
- Excellent organizational skills Pleasant and professional communication skills (verbal and written)
- Positive attitude with a desire to grow and learn Ability to deliver high quality work in a timely manner
- Occasional travel required outside of the assigned region
Founded on the cornerstones of integrity, innovation, partnership, and empathy, Gallagher Canada has built its legacy one success at a time. With a strong history and a forward-thinking future, we continue on the quest to become the leading brokerage and consulting firm in Canada. We are an equal opportunity employer which values diversity in the workplace and are therefore happy to accommodate any individual needs in keeping with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. Accommodations are available on request for anyone taking part in all aspects of the selection process.
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