Customer Service Representative

2 weeks ago

Oakville, Canada M&M kitchen & bath Full time

**About us**

M&M kitchen & bath is a small business in Mississauga, ON L4W 1R9. We are professional, agile, professional, and our goal is to provide best services and make a good relation with customers..

Our work environment includes:

- Modern office setting

**Overview**:
**Duties**:

- Analyze customer inquiries and provide appropriate solutions
- Maintain a high level of professionalism and phone etiquette at all times
- Perform data entry tasks accurately and efficiently
- Assist with sales inquiries and process orders
- Handle customer complaints and resolve issues promptly

**Experience**:

- Previous experience in customer service is preferred
- Proficiency in English and Spanish is required; additional languages are a plus
- Strong communication skills both verbal and written
- Excellent problem-solving abilities
- Ability to multitask and work in a fast-paced environment
- Experience with data entry and CRM software is beneficial

Joining our team as a Customer Service Representative offers the opportunity for career growth, competitive compensation, and a supportive work environment. If you are passionate about delivering exceptional service and have the skills we are looking for, we encourage you to apply.

**Job Types**: Full-time, Freelance

Pay: From $16.55 per hour

Additional pay:

- Bonus pay
- Commission pay
- Overtime pay
- Tips

Flexible language requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Weekends as needed

**Education**:

- Bachelor's Degree (preferred)

**Experience**:

- Call center: 1 year (preferred)
- Customer service: 1 year (preferred)

Work Location: In person

Expected start date: 2025-07-01

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