Customer Service

1 week ago


Stratford, Canada Alltech Full time

Advancing Animal Nutrition
Embark on a rewarding career journey as an CSR/ Administrative Assistant at Masterfeeds Inc. Stratford. In this role, you'll be the heartbeat of our customer interactions, providing insightful guidance on our products and services.
As a dedicated advocate for customer happiness, you'll address concerns with empathy, navigate complaints with finesse, and seize opportunities to direct customers. Your daily mission is to ensure that every customer feels valued and understood, taking pride in the crucial role you play in our company's success.
If you're passionate about making a difference and eager to be part of a team that cherishes customer satisfaction as a core value, we invite you to apply. Your journey with us will be filled with learning, growth, and the joy of knowing that you're making a real impact.
As a CSR/ Administrative Assistant, the following will be your key responsibilities:

- Receiving and processing orders
- Understand Masterfeeds product and service and share that knowledge with the customer
- Maintain organized records of all orders, invoices and customer communications
- Respond to customer inquiries regarding order status, product availability, and shipping information and provide follow up to the customer
- Ensure proper communication between sales desk and manufacturing plant
- Work with other departments to create, maintain and track pick-up and deliveries
- Receiving and processing incoming and outgoing commodities
- Maintain a safe and sanitary atmosphere and ensure compliance with quality standards
- Other duties as assigned

**Requirements**:

- Must be legally eligible to work in Canada
- Exceptional customer service skills
- Ability to prioritize tasks and follow-up
- Understand and communicate in English (verbal/written)
- Analytical, organizational and problem-solving skills
- Ability to make good judgments and quick decisions

**Preferred**:

- Previous experience in a similar role
- High school diploma or equivalent

Why work with us?
At Masterfeeds, we are proud to be a leading nutrition provider for animal agriculture in Canada since 1929, with over 20 feed manufacturing plants across the country, employing over 600 people, and supporting over 7000 Canadian farm families every year.
**We offer**:

- A competitive wage and pension plan
- Group insurance benefits, including health, dental, and vision
- Referral incentives for bringing new talent to our team
- A supportive and inclusive work environment

How to apply?
**Attention**: Operations Manager
Masterfeeds Inc. Stratford
130 Park St
Stratford, Ontario
N5A 3W8


  • Customer Service

    1 week ago


    Stratford, Canada Samsonite Full time

    **Who we are**: Samsonite is the worldwide leader in superior travel bags, luggage, and accessories combining notable style with the latest design technology and the utmost attention to quality and durability. For more than 100 years, Samsonite has leveraged its rich heritage to create unparalleled products that fulfill the travel lifestyle needs of...


  • Stratford, Canada St. John Ambulance Full time

    **St. John Council for Ontario (SJCO) is a voluntary agency dedicated to improving the health, safety and quality of life of Canadians through training and community service. We are currently seeking a confident, energetic Customer Service Representative to join our Midwestern Ontario Region.** **Responsibilities**: - Handle inbound and outbound customer...


  • Stratford, Canada BMO Financial Group Full time

    73 Downie Street Stratford Ontario,N5A 1W8 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve...


  • Stratford, Canada The Butcher the Baker Full time

    **The Butcher and The Baker is Hiring!** **Customer Service Representative** We are looking for a motivated and dedicated person to join our team. If you are adaptable, a quick learner, and passionate about excellent customer service, we want to hear from you! **Key Responsibilities**: - Adapt to the changing needs of the store and demonstrate...


  • Stratford, Canada UPLevel Full time

    **Who We Are**: We've been nominated for Canada's Most Admired Corporate Cultures, shortlisted for Canada’s Top 100 Employers, in business for more than 50 years and Employee Experience is a very special focus for us. Our average staff tenure at our head office is 8.9 years and we truly care for and appreciate our work family. Come See! **Who Are We...


  • Stratford, Canada Joes Variety Full time

    To effectively greet and cash out customers in a quick but effective manner, whilst displaying a positive disposition. To Merchandise items and to clean the premise as well as to follow other requests from the employer. **Job Type**: Part-time **Salary**: $15.00 per hour Schedule: - Day shift - Evening shift - Holidays - Monday to Friday - Night shift -...


  • Stratford, Canada Joe's Variety Full time

    To effectively greet and cash out customers in a quick but effective manner, whilst displaying a positive disposition. To merchandise items and to clean the premise as well as to follow other requests from the employer. **Job Type**: Part-time Part-time hours: 30 per week **Salary**: $15.50 per hour Day range: - Holidays - Monday to Friday - Weekend...


  • Stratford, Canada Nes-Tech Sales and Service Inc. Full time

    Nes-Tech Sales and Service is a diverse shop in Stratford offering both automotive service and outdoor power equipment, sales and service in Stratford Ontario, We have 7 service bays and a small engine shop. With 6 technicians on the floor we require additional front counter help. Some of the many services we provide are fleet service, A/C repair,...


  • Stratford, Canada The Gentle Rain Full time

    The responsibilities of this job is to be able to assist with receiving orders, organizing and stocking grocery/dairy/bulk (lifting heavy boxes/bags an asset); cashier skills an asset but not necessary (training will be done); The person we hire will be required to possibly work every other Saturday (we are closed on Sunday), some 4 hour morning shifts and...


  • Stratford, Canada Information Services Corporation Full time

    Company Name: UPLevel Contact Center Solutions Inc. We've been nominated for Canada's Most Admired Corporate Cultures, shortlisted for Canada’s Top 100 Employers, in business for more than 50 years and Employee Experience is a very special focus for us. Summary: This role will act as a liaison, provide product/services information and resolve any...