Client Success Manager

2 weeks ago

Montréal, Canada ClearEstate Full time

Are you looking for an opportunity to join an innovative and fast-growing tech start-up? Look no further We are currently looking for ambitious individuals who want to make an impact and help shape the future of this industry-disrupting organization. Come join our team and take part in our mission to make estate settlement easy and accessible for families across North America. Join us on our journey to success

ClearEstate is a Series A startup backed by leading Fintech investors - OMERs, Diagram, and NAVentures. We offer technology-enabled services, designed to handle all estate planning and settlement needs (a massive $40B market). Because of our start-up environment, we thrive on (rather than endure) the unexpected day to day changes.

What we offer
- The opportunity to be a part of something big and meaningful with a positive impact.
- Transparent compensation package starting from the first phone call.
- Endless opportunities for growth.
- Flexible remote work policy.
- A strong work-life balance with vacation and flex days.
- Virtual and in-person team building activities.
- A friendly work environment that has diversity and inclusion at the heart of our priorities.

As a Client Success Manager reporting into the Director, Client Management, you will:

- Represent ClearEstate as the main point of contact for our clients throughout their client experience.
- Deliver quality customer service by identifying client needs throughout the process, with an empathic approach.
- Evaluate and suggest additional services we offer to provide the best support to our client.
- Use your passion for resolving client concerns to initiate and rectify their issues.
- Foster and develop a transparent client relationship through consistent and timely communication.
- Welcome, onboard and guide clients through our internally built platform.
- Drive to achieve and surpass sales quotas set in place to help us reach our goals as a team.
- Pivot in the moment while effectively thinking outside the box to problem solve.
- Work cross-functionally with our internal teams to further develop ClearEstate.
- Passionate about all things client-centric.
- Understand the importance of fostering client and cross functional relationships.
- Flourish in a fast paced environment.
- Team Player with a collaborative mindset.
- Champion communicator.
- Tech-savvy
- Empathetic and have genuine care for helping people.
- Fluent in English and French required.

  • Client Success Manager

    1 week ago

    Montréal, Canada FlexPay Full time

    **Who We Are** FlexPay is the first to market and global leader in failed payment recovery. Our outstanding success is built upon a solid foundation of exceptional culture, adherence to our values, and an innovative AI-driven approach to solving this trillion-dollar problem. Our leading Payment Authorization Management solution helps subscription businesses...

  • Client Success Manager

    1 week ago

    Montréal, Canada ClearEstate Full time

    Are you looking for an opportunity to join an innovative and fast-growing tech start-up? Look no further! We are currently looking for ambitious individuals who want to make an impact and help shape the future of this industry-disrupting organization. Come join our team and take part in our mission to make estate settlement easy and accessible for families...

  • Client Success Manager

    2 weeks ago

    Montréal, QC, Canada Alexa Translations Full time

    **About Us** Alexa Translations is a leading translation service provider that helps the world’s largest and most prestigious legal, financial, and government industries with translation solutions that elevate the way they do business. Since 2002, we have grown our reputation by forging long-term relationships built on trust. Helping our clients reach...

  • Head of Client Success

    1 week ago

    Montréal, Canada ENDVR Full time

    At ENDVR, we’re focused on empowering the world’s best action sport, optical, outdoor and lifestyle brands to connect with in-store associates. We’re the digital platform focused on sales in the physical world, and we make it easy for brands to engage with retail sales associates to drive sales, share product knowledge, promote their brand, and gather...

  • Client Success Manager

    2 weeks ago

    Montréal, Canada Alexa Translations Full time

    **About Us**: Alexa Translations is a leading translation service provider that helps the world’s largest and most prestigious legal, financial, and government industries with translation solutions that elevate the way they do business. Since 2002, we have grown our reputation by forging long-term relationships built on trust. Helping our clients reach...

  • Client Success Analyst

    2 weeks ago

    Montréal, Canada TOP Agency Full time

    Are you able to project management multiple client onboarding sequences across dozens of global team members? Can you “read between the lines” on what clients are saying and build up trust rapidly? Can you monitor important technical systems to make ensure our client work is more efficient and effective? How about listening to client needs and writing up...

  • Client Success Manager

    6 hours ago

    Montréal, Canada Alexa Translations Full time

    **About Us** Alexa Translations is a leading translation service provider that helps the world’s largest and most prestigious legal, financial, and government industries with translation solutions that elevate the way they do business. Since 2002, we have grown our reputation by forging long-term relationships built on trust. Helping our clients reach...

  • Client Success Specialist

    7 hours ago

    Montréal, Canada Aon Full time

    This is a hybrid role with the flexibility to work both virtually and from our Montreal office. Applicants must be legally authorized to work in Canada. This role is not eligible for sponsorship, and we are unable to sponsor or take over sponsorship of an employment visa or work permit. Aon is in the business of better decisions At Aon, we shape decisions...

  • Client Success Manager

    6 days ago

    Montréal, Canada SuccessFinder Inc. Full time

    **The Opportunity** We're growing our customer success team and are looking for an experienced individual to join the team and lead our relationships with our enterprise customer accounts. You'll be on a mission to drive customers engagement, adoption, and satisfaction ensuring they are getting full value from their SuccessFinder investment. This role will...

  • Bilingual Client Success Manager L1

    2 days ago

    Montréal, QC, Canada Cision Full time

    At Cision, we believe in empowering every individual to make an impact. Here, your voice is heard, your ideas are valued, and your unique perspective fuels our collective success. As part of our global team, you'll thrive in an environment that champions curiosity, collaboration, and innovation, all while making meaningful contributions to the brands we...