General Manager

2 days ago

Oakville, Canada Livita Retirement Residences Full time

**Welcome to Livita Retirement Residences.**

Guided by the philosophy that a balanced lifestyle is a better lifestyle, Livita Retirement Residences is dedicated to providing seniors with programs and services that promotes a balanced retirement lifestyle and helps older adults lead better, more fulfilled lives.

At Livita Retirement Residences, we’re all about **Making a Difference** in the lives of the residents and families we serve. If you are a great leader and looking to make a difference, we would like to meet you. Join an exceptional group of diverse, caring, and passionate people who are inspired to make a difference in their own lives and are dedicated to delivering an experience that is personalized, memorable and feels like home.

This is a fixed-term, contract position, supporting our community during a leave of absence, by the community's General Manager.

The General Manager role is an exceptional opportunity for an energetic, motivated leader with operations management experience, preferably in a relevant sector such as Retirement Living or Hospitality. Our vision of Lived Balanced - Live Better inspires you. You thrive in leading passionate teams to deliver a superior customer experience and would love to ensure the residents truly feel at home and enjoy a great day every day.

**Our General Managers are accountable to**:
**Manage Talent**:

- Lead an interdisciplinary team of Managers, Sales Consultants and front line employees;
- Build a strong team: sources, select and onboard key talent;
- Actively plan for succession;
- Develop employees: coaches and manages performance.

**Drive Results**:

- Expect personal accountability
- Recognize and reward results
- Ensure focus on our 4 key results:
a) Customer 1st

b) Financial accountability

c) Customer Service

d) Employee Engagement

**Lead and Influence**:

- Build and lead culture;
- Engage employees.

**Ensure Commitment to Service Excellence**:

- Align with our values:
a) Customer 1st

b) Teamwork

c) Respect
- Experience in the Retirement Living, Hospitality, or another relevant sector;
- Minimum of 3-5 years’ experience in a leadership role;
- Very strong communication skills and the ability to interact with residents, families, community professionals and various outside partners;
- Demonstrated decision-making, problem-solving, and budget management skills;

**Job Types**: Full-time, Fixed term contract
Contract length: 10 months

**Benefits**:

- Casual dress
- Dental care
- Extended health care
- On-site parking
- Paid time off
- Vision care

Schedule:

- 8 hour shift
- On call

**Experience**:

- Retirement Living: 3 years (required)

Work Location: In person

Expected start date: 2025-03-31

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