Customer Service

4 days ago

SaintLaurent, Canada Expresco Foods Full time

**Summary**

Our primary business is providing value added portion
- customized protein on stick for the food service and retail industry under the brand Expresco as well as for clients under their own private labels.

**Responsibilities**
- Customer Services:_
- Maintain a high level of customer satisfaction within the department.
- Act as a liaison between customer and other departments to provide solutions to customer inquiries and possible issues.
- Receive, validate prices, lead times and processes customer orders and ensure timely deliveries.
- Assist in tracking customers orders to ensure they have been received accurately and in a timely manner, which includes:

- Confirming orders.
- Dispatch of releases to brokers/clients/ carriers.
- Creating and sending picking tickets.
- Matching releases.
- Matching shipping documents.
- Practical involvement in all aspects of customer service.
- Assists in resolving issues that may arise from product orders, deliveries, or invoicing discrepancies.
- Assist in forecasting to ensure sufficient inventory is available.
- Customer complaints process.
- Logistics:_
- Coordinating shipments.
- Export and customs paperwork.
- Communication with carriers/custom brokers/meat inspection.
- Assist with planning on consolidation of shipment.
- Coordinate pickups & deliveries to ensure delivery appointments are respected.

**Other responsibilities**
- Comply with the company's regulatory requirements and operational procedures to ensure a high standard of food safety and quality.
- Ensuring product quality and safety, and meeting SQF program requirements during assigned tasks.

**Skills and Abilities**
- Minimum 1 to 3 years of experience in a similar role.
- Food industry experience, an asset.
- Good written & oral communication.
- Basic knowledge of Excel & Word.

**Characteristics**
- Personable with good quality communication skills.
- Strong interpersonal and critical thinking skills.
- Energetic and demonstrates a high level of professionalism.
- Ability to work autonomously or within a team.
- Organized, attention to detail.

**Benefits**:

- Dental care
- Life insurance

Schedule:

- 8 hour shift
- Monday to Friday

**Education**:

- Bachelor's Degree (preferred)

**Experience**:

- Customer service: 1 year (preferred)

**Language**:

- English (preferred)
- French (preferred)

Work Location: One location

  • Customer Support Agent

    2 weeks ago

    Saint-Laurent, Canada Service Instukem Ltee Full time

    **Receptionist** **Instukem is a company with phenomenal growth. We are an essential partner for our customers. We meet their cleaning and disinfection needs with a full range of customized, innovative, and environmentally responsible products and services.** **Main tasks**: Ø Welcome visitors who come to the office; Ø Follow-up of open sales orders and...

  • Agent(E) Au Service à La Clientèle

    2 weeks ago

    Saint-Laurent, Canada IDEAL FOOD SERVICE CORP Full time

    **Agent(e) de la service à la clientèle** Nous sommes à la recherche d’un Agent(e) de la service à la clientèle! **Description d’entreprise**: Ideal Food Service est une entreprise familiale fondée en 1962, aspect crucial qui a été la grande inspiration de son évolution, et le plus important distributeur service alimentaire spécialiste de la...

  • Customer Service

    4 days ago

    Saint-Laurent, Canada Unisync Group Limited Full time

    Unisync is a leading provider of award winning North American Corporate Apparel, and Public Safety, Law Enforcement Uniform, Equipment supplies and protective garments across Canada and the United States. Our customer base includes Air Canada, WestJet, Canadian Coast Guard, Purolator, Petro Canada, Home Hardware, Alaska Airlines and a broad base of...

  • Customer Service Agent

    6 days ago

    Saint-Laurent, Canada PAL Full time

    At **PAL Airlines** we are dedicated to providing our customers with reliable on-time performance, memorable travel experiences, and outstanding customer service. If you enjoy working in a fast - paced environment, take pride and ownership in what you do and have exceptional customer service Skills, then we want you on our Customer Service team! **PAL...

  • Customer Service Coordinator

    2 weeks ago

    Saint-Laurent, Canada Groupe Parima Full time

    **Customer Service Coordinator** - **The Customer Service Coordinator**_ is responsible for planning, directing and organizing customer service activities for commercial products. **Responsibilities**: - Respond to customer request for commercial products - Maintain respectful business relationships with customers by responding to questions and concerns in...

  • Customer service representative

    2 weeks ago

    Saint-Laurent, Canada CMC Electronics Full time

    Montreal, Quebec Français (CA) English Apply Now Title: Customer service representative Location: 600 Bd Dr.-Frederik-Philips, Montreal Workplace: Hybrid Shift: Day  CMC Electronics (CMC) has earned an international reputation for innovation and excellence in the design, manufacturing and support of electronic products for the aviation markets. CMC is...

  • Customer Service Representative

    4 days ago

    Saint-Laurent, Canada Spector & Co Full time

    We are URGENTLY looking for a Customer Service Representative in our Customer Success Department. If you are passionate, self-motivated and would like to work for a dynamic and leading company in the promotional items industry, we want to meet you!! In this role you will be part of the front line inside team at Spector & CO, helping customers with their...

  • Customer Service Representative

    3 days ago

    Saint-Laurent, Canada Spector & Co Full time

    We are looking for a **Customer Service Representative** in our Customer Success Department. If you are passionate, self-motivated and would like to work for a dynamic and leading company in the promotional items industry, we want to meet you!! In this role you will be part of the front line inside team at Spector & CO, helping customers with their...

  • Customer Service Representative

    4 days ago

    Saint-Laurent, Canada Fiberlinks Textiles Full time

    Fiberlinks Textiles, a fast-growing leading distribution company located in Ville Saint Laurent is looking to expand its team with the addition of a Customer Service Representative. The job responsibility will include but are not limited to: **ROLE & RESPONSIBILITY** This role is responsibleto ensure that all customers’ orders are received, qualified,...

  • Customer Service

    4 days ago

    Saint-Laurent, Canada AGROCAN Full time

    Customer service / inside sales - Service existing clients - Service new / dormant clients - Client Target Marketing - Customer service We are looking for a person who would be take on the challenges of this position of customer service / inside sales. - Energetic - company oriented - Strong communication skills - Team player - with hands on multi tasking...