Security Supervisor

2 weeks ago

Toronto, Canada The Forest Hill Group Full time

**Full-time Concierge Security Supervisor position available.**
- Team Leadership qualities
- Standard First Aid and CPR Certification
- An adaptable personality & positive attitude
- Excellent customer service skills **A friendly, professional demeanour**:

- Proficiency in conflict resolution
- Ability to enforce Condo rules & regulations
- Exceptional report writing and communication skills
- Effective access control capabilities
- Basic computer literacy for digitalized tasks
- Log and track deliveries, amenity bookings, and visitors parking

**Qualifications and Skills**
- You must possess a valid Ontario Security Guard License
- Must speak Mandarin (required)
- High School education required
- Minimum 2 years experience in residential, condominium setting
- Must have supervisory/management experience

**Forest Hill Benefits**:

- After three (3) months, you are eligible to participate in The Forest Hill Group's comprehensive Group Benefits Plan.
- Potential for internal growth
- Paid training

**Job duties include but are not limited to.**

Accommodation Requests
- Responsible for updating and managing employee schedules.
- Updating discrepancies on Humanity for the Employee Time clocking function
- Make sure to work closely with _The Forest Hill Group_ head office to ensure the highest level of service standards and client satisfaction.
- Manage a record of all residents and guests, services and trades.
- Maintain logs and occurrence reports.
- Report all incidents, occurrences, and unusual persons, objects or events according to protocol.
- Complete security checks and follow all procedures.
- Responsible for onsite training
- Emergency procedure drills
- Performances evaluation

**Hours - 40 hours per week - Monday-Friday 7 am-3 pm**

**Salary**: $20.00-$21.00 per hour

**Benefits**:

- Dental care
- Extended health care

Schedule:

- 8 hour shift
- Monday to Friday
- Morning shift

Ability to commute/relocate:

- Toronto, ON M5T 2C7: reliably commute or plan to relocate before starting work (required)

**Experience**:

- condominium security: 2 years (required)
- Supervisor: 1 year (required)

**Language**:

- Mandarin (required)

Licence/Certification:

- Ontario Security License (required)

Work Location: In person

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