Sales Administrator

**About Motion**
Canadian-owned and operated, Motion is Canada’s leading full-service solutions provider and has served communities across Ontario, Alberta, BC, Manitoba, and Saskatchewan for more than 35 years through our network of 52 locations. Our knowledgeable and caring team of experts support individuals and those who care for them by delivering the right mobility, accessibility, personal care, and daily living solutions. Products include wheelchairs, walkers, mobility scooters, power lift recliners, lifting devices, homecare and adjustable beds, bathroom safety items, and more. Whether our clients are 1 or 100, we have products to assist them in their lives.
**The Role**
Our team in Cornwall needs a Sales Administrator, someone who shares our passion for client satisfaction and will go above and beyond to make all of our valued guests feel welcome and taken care of. This role plays an essential function behind the scenes as well, partnering with Sales Consultants and the rest of the team to ensure accurate and timely processing of orders.
**What you will do**
- **Provide outstanding customer service.** You will communicate with a high degree of empathy and urgency, providing of-the-moment problem-solving. You will develop a deep understanding of our clients and the therapist community to prioritize and respond to their needs.
- **Collaboration. **You will manage external and internal communications. You will build relationships with the sales, purchasing, service, and administrative team.
- **Sales administration. **You will work closely with the team to drive efficiencies, ensure policies are upheld, and improve business processes to meet growing market demands. You will coordinate and prioritize sales leads, compiling data, and setting up meetings.
- **Receive and process orders. **You will take ownership for the creation of quotes, orders, invoices, and various reports, ensuring all of the documents are processed in a timely manner. You will maintain client, rental and inventory information up to date using our Navision software, following up with clients to confirm all paperwork, such as rental agreements, quotes, and client registration is complete and accurate.

**What you bring**
- **Experience**. 2-3 years' experience in a fast-paced office environment or a customer-facing role. Experience in equipment sales or the sales process is considered an asset.
- **Flexibility and organization. **You are deadline driven and can prioritize and manage a myriad of tasks as they come up throughout the day, be it from clients or other team members.
- **Technical skills.** You are proficient in Microsoft Office Suite and comfortable navigating databases. Experience with Jobber and Navision is an asset.
- **Additional must-have requirements. **You have a clean criminal background check and are bondable.

**Why Motion**
At Motion, we are proud of our total rewards package:

- You will be eligible to sign up for our comprehensive benefits package and our RRSP program
- Employee perks, as well as a strong Employee Assistance program through Lifeworks
- You will have access to our internal Learning Portal where we have a huge library of training on our products and processes, as well as professional development topics.
- You will have the opportunity to work with industry leaders who will guide you in your career, and will ensure you have the tools you need to succeed.
- You’ll have the opportunity to attend industry events, including Motion’s own Rehab Expos where you will be able to network with vendors, occupational therapists, and your peers.
- This position offers a unique opportunity to create real impact in the lives of your clients.

Thank you for taking the time to consider joining Motion