Technical Support Representative
2 weeks ago
**Technical Support Representative**
Full-Time, In-person (Red Deer Office)
**Company Description**
Renegade Fleet Safety Ltd. is dedicated to keeping drivers safe with its fleet safety products, including Backup Cameras, Birds Eye-360 Systems, Object Detection Sensors, and more. All products are designed, developed, and tested in Canada, specifically for Canadian winters.
**Job Overview**
We're looking for a Technical Support person to join our small but mighty team in Red Deer. In this role, you’ll provide internal technical support, assist with product/hardware configurations and AI integration. You will troubleshoot customer installation issues and learn our hardware guides. If you're tech-savvy, great with people, and eager to make an impact in a growing company, we want to hear from you
**Qualifications**
- Technical Support and Troubleshooting skills
- Experience with Desktop Computers, Servers (VM-Azure an asset), AI Applications, and APIs
- Help Desk Support proficiency / Strong customer service skills / Good language skills
- Strong problem-solving abilities
- Excellent communication skills
- Ability to work independently or in a team environment
- Ability to work in Red Deer and travel to customers where necessary
- Relevant certifications in IT or technical support are a plus
- Experience in the fleet management or video AI industries is beneficial
**What we offer**
- Interesting work with a flexible schedule
- Competitive Salary
- Work for and with a 100% Canadian-owned company
- Company paid benefit plan after 3 months (includes HSA)
- Small, supportive team where you’re valued beyond just a number
- A diverse, inclusive employer that welcomes all applicants
Join us as we strive to provide top-notch technical support while fostering a collaborative work environment
Pay: $45,000.00-$50,000.00 per year
**Benefits**:
- Dental care
- Extended health care
Schedule:
- Monday to Friday
- Weekends as needed
Work Location: In person
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