Inside Sales Representative

4 days ago

Vancouver, Canada St. John Ambulance Full time

**Who We Are**

St. John Ambulance British Columbia & Yukon (SJA BCY) is a not-for-profit mission-led enterprise committed to _empowering safer communities through first aid leadership_. SJA BCY is part of the federated St. John Ambulance organization in Canada, which is represented from coast to coast. We are privileged to be part of an organization with over 900 years of service to humanity. Today, SJA BCY is a market leader in the development and delivery of first aid courses and products while supporting first aid in communities through our 1500 plus volunteers.

**The Opportunity**

Our British Columbia and Yukon Provincial Head Office is seeking an Inside Sales Representative who is an innovator, entrepreneur, and a strategist to be part of our business development team. The incumbent will be responsible for growing the St. John Ambulance brand by making outbound sales calls to identified prospects and providing ongoing support for named accounts. The position will require the ability to quickly build business relationships with customers, manage our CRM, and work collaboratively with various SJA departments.

**Responsibilities and Duties**
- Cultivate and maintain business relationships;
- Understand customer needs and requirements;
- Make outbound sales calls to identified prospects and provide ongoing support for named accounts;
- Identify decision makers within targeted leads to begin sales process;
- Maintain and expand the company's database of prospects;
- Develop and execute plans for growth;
- Create a systematic, process-driven approach to inside sales;
- Deliver a great experience to our customers when working with our organization;
- Forecast, measure, and report the results; and
- Keep a great ongoing relationship with current customers and offer new ways to grow the partnership.

**Qualifications and Skills**
- Some post-secondary education is preferred;
- Minimum 2 years of experience in inside sales is ideal;
- Ability to work in a self-directed manner, organize tasks, and set priorities;
- Demonstrated ability to work with confidential information, to work as an effective member of a team, as well as the ability to exercise high levels of independence, judgment, leadership, and initiative with mínimal supervision;
- A natural ability at building authentic customer relationships at all levels;
- Strong business acumen and account management skills;
- Analytical, self-starter, problem-solver, and holds a strong sense of accountability;
- Strong verbal and written communication skills to convey the mission of SJA;
- Embrace and promote teamwork, including experience sharing and market knowledge;
- Experience with Salesforce/CRM; and
- Strategic thinker with an amiable personality and positive outlook.

**Why Join SJA BCY?**
- Competitive compensation package and a commitment to creating a growth environment for everyone on our team;
- An opportunity to work in a historic and impactful organization that saves people’s lives;
- Flexible hybrid working arrangements;
- Comprehensive benefits package; and
- Pension plan with employer matching program.

SJA BCY is a welcoming and collaborative organization. We welcome diversity in our organization and qualified applicants of all backgrounds are encouraged to apply.

**Job Types**: Full-time, Permanent

**Benefits**:

- Company pension
- Dental care
- Extended health care
- On-site parking

Schedule:

- Day shift
- Monday to Friday

**Experience**:

- Inside sales: 2 years (preferred)

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