Business Analyst, Change Management

**Business Analyst, Change Management - Remote Canada**
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**221704328**
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**Description**

**Job Title**: Business Analyst, Change Management
**Location**: Remote Canada & USA (Mississauga, ON, Houston, TX Hybrid)

**Who We Are**:
Just Energy is a consumer company focused on essential needs, including electricity and natural gas; health and well-being, such as water quality and filtration devices; and utility conservation, bringing energy efficient solutions and renewable energy options to consumers. Currently operating in the United States and Canada, Just Energy serves both residential and commercial customers. Just Energy is the parent company of Amigo Energy, Filter Group Inc., Hudson Energy, Interactive Energy Group, Tara Energy, and terrapass.

**Job Summary**:
This role is highly visible across the company and will require a driven leader to work in a fast paced and dynamic environment.

**Responsibilities**:

- Lead or participate in projects such as technology upgrades, system migrations, and business process improvement initiatives.
- Collaborate with Customer Service, Sales, Sales Operations, Pricing, Regulatory, Legal, IT, and Operations teams to support activities such as new products and sales initiatives, process automation, operational efficiencies, etc.;
- Create business requirement documents and process flows and obtain stakeholders approval.
- Perform user acceptance testing, implementation, and post monitoring activities;
- Perform various ad-hoc reporting, research, and analysis duties to support day-to-day operational and strategic management decisions;
- Perform in-depth quantitative analysis leading to actionable recommendations to the leadership team;
- Develop detailed approach to solve complex projects with varying degrees of direction from the planning phase to completion with special focus on creating options to address unexpected situations, managing dependencies, and creating the conditions for project acceptance by business teams;
- Clearly and concisely report results to diverse audiences, including executive management.
- Identify opportunities within the team and across Operations to optimize, enhance or improve
- Design and lead L&D to ensure project are implemented as planned
- Keep the managers and all key stakeholders abreast with the project statuses
- Comfortable to present projects to executives (CEO, COO, etc.)
- Perform other duties and tasks as assigned

**Requirements**:

- Self-starter with the ability to take a project and think through the possibilities and details to create a strategy for analysis and resolution with little direction;
- Attention to detail and accuracy and commitment to meet deadlines;
- Demonstrated excellence in disciplined execution, delivering expected results on time and on budget;
- Results-oriented with the ability to quantify performance, express the business case for change, and effectively lead people through the change;
- Strong communication skills with the ability to deliver clear and concise messages (both written and oral);
- Experience in managing medium to large scale projects independently
- Experience in managing cross-functional projects;
- Collaborative and committed to team success;
- Adaptable, able to quickly move into new situations and build relationships.

**Years of Experience**:

- 2-4 years of experience in a business analysis or change management role.

**Education**:

- Bachelor’s Degree in business administration, Computer Science, MIS or related field from an accredited college or university.
- Advanced degree is a plus
- PMP certification is a plus

**Technology Requirements**:

- Advanced knowledge of Microsoft Excel - pivot tables, VLOOKUP, macros, etc.
- Proficiency with SQL, Visio, and PowerPoint.

**Benefits**:
Just Energy offers a robust benefits plan for staff members, as well as Employee Assistance Programs that offer a wealth of tools and resources to enrich the employee experience. The company also provides a number of cost-free, self-development courses for those that wish to build on their skills and competencies. In addition, a variety of awards offer another opportunity to recognize and reward employees.

**We offer**:

- Competitive compensation
- Performance based bonuses
- Comprehensive benefits package
- Work from home (WFH) Model *During pandemic
- Health and wellbeing tools and resources and more
- Just Energy and its subsidiaries are an equal opportunity employer. We are committed to building a workforce that reflects the communities we serve and to promote a diverse, anti-racist, inclusive, accessible, merit-based, respectful and equitable workplace. We invite all interested individuals to apply._
- #LI-SS1_

**Primary Location***: CA-ON-Mississauga

**Other Locations***: US-TX-Houston

**Work Locations***: ON-Mississauga-Courtney Park 80 Courtney Park West Mississauga L5W 0B3

**Job***: Operations

**Organization***: Canada

**Schedule***: Regular

**Shift***: Standa