Fire Alarm Technician

**Company Background** Thank you for your interest in our company Mainline Fire Protection is a growing leader in Toronto’s fire protection industry. We provide comprehensive, state-of-the-art fire and life safety solutions tailored to every industry. We sit in the "sweet spot" between large firms and independent contractors, offering the personal touch of a smaller company while providing the expertise and resources of a larger one. This is an incredibly exciting time at Mainline—our rapid growth means that those who join us now will play a significant role in shaping the future of our company. **Why Join Mainline Fire?** At Mainline, you’re more than a number—you’re a crucial part of a team making a real difference. As a people-first organization, we recognize the strength of diversity. Our priority is to foster a safe, supportive environment where mutual respect and teamwork empower everyone to succeed. Ready to be part of something impactful? Let’s make a difference in fire protection—**together**. **Position Summary**: We’re seeking a skilled **Senior Fire Alarm Technician** with a deep understanding of fire alarm systems, a customer-focused mindset, and the ability to lead by example. This role requires technical expertise, strong troubleshooting skills, and a commitment to delivering dependable, high-quality service. **Primary Responsibilities**: - Conduct inspections, tests, verifications, and repairs on fire alarm and life safety systems. - Perform troubleshooting and resolve issues on both addressable and conventional systems. - Install, wire, and program new fire alarm panels and devices. - Ensure timely completion of detailed inspection reports, including identified deficiencies. - Communicate effectively with customers, providing clear explanations and ensuring satisfaction. - Participate in after-hours on-call rotations to provide emergency support. **Service Work & On-Call Responsibilities**: - Senior Fire Alarm Technicians are expected to handle a wide variety of service calls, accurately diagnosing system issues and delivering effective solutions. - Building trust and maintaining strong customer relationships are key aspects of this role. - While on-call, technicians are responsible for responding promptly to after-hours service requests and independently addressing critical issues. **Qualifications**: - **CFAA Certification** (Canadian Fire Alarm Association) with a minimum of 3 years of experience. - Conduct annual, semi, quarterly and monthly inspections on fire alarms, smoke control, elevator fire controls. - Expertise in fire alarm systems, including troubleshooting and resolving ground faults, testing relays, auxiliary devices and correcting open circuits. - Familiarity with wiring, programming and installation of fire panels. - Accurately complete and submit inspection reports, detailing any deficiencies. - Address and resolve fire equipment deficiencies as identified. - Proficient with iPads or other mobile reporting tools; experience with Inspect Point is an asset. - Strong written and verbal communication skills. - **Valid G driver’s license** with a clean abstract. - Residency in the GTA is preferred. **What We Offer**: - **Competitive Benefits**: Enjoy competitive wages, health and dental coverage, and access to insured work vehicles. - **Growth and Development**: Comprehensive training, in person and through our online education portal. Tailored personal development plans, and one-on-one support to help you excel. - **People-First Culture**: A supportive, inclusive workplace that values mutual respect, teamwork, and diversity. - **Team Appreciation**: From monthly gatherings to team celebrations, we ensure hard work is recognized and rewarded. **Job Types**: Full-time, Permanent Pay: From $30.00 per hour Additional pay: - Bonus pay - Overtime pay **Benefits**: - Company car - Company events - Dental care - Extended health care - Life insurance - On-site parking - Paid time off - Vision care Schedule: - Monday to Friday **Experience**: - Fire Alarm Technician: 2 years (required) Licence/Certification: - CFAA (required) - Class G Licence (required) Work Location: On the road