Manager, General Accounting

Manager, General Accounting

About Queen's University

Queen’s University is the Canadian research intensive university with a transformative student learning experience. Here the employment experience is as diverse as it is interesting. We have opportunities in multiple areas of globally recognized research, faculty administration, engineering & construction, athletics & recreation, power generation, corporate shared services, and many more.

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Job Summary

Reporting to the Associate Director of General Accounting, the Manager, General Accounting achieves accounting operational and strategic objectives by contributing to strategic plans; preparing and completing action plans; implementing efficiencies, quality, and customer-service standards; resolving problems; identifying trends; determining system improvements; and implementing change.

With a commitment to equity, diversity, inclusion and Indigenization the Manager, General Accounting builds and maintains strong relationships with key stakeholders and has a keen interest in industry and market trends to assist Financial Services in providing improvements and more cost-effective services.

**Job Description**:

**KEY RESPONSIBILITIES**:

- Ensures timely collection of monies due to the university. Makes recommendations to improve quality and efficiency of collection processes, including the development and/or implementation of related policies and procedures.
- Establishes and maintains positive relationships with the Office of the University Registrar to promote regular communications and discussion around student accounts receivable balances.
- Develops, implements, and maintains regular reporting and metrics on Accounts Receivable, including cash receipts and balances outstanding.
- Acts as the primary contact and performs contract management duties related to collection and pre-collection agreements with collection agencies.
- Oversees the coordination of the university’s efforts to achieve/maintain Payment Card Industry Data Security Standards (“PCI-DSS”) compliance. Provides guidance to the PCI Coordinator and university stakeholders related to PCI compliance and consults with outside consultants as required.
- Maintains a understanding and knowledge of current and proposed legislation; ensuring compliance and enforcing accounting regulations and recommending new procedures to any legal challenges.
- Performs financial and accounting duties, including the oversight of various accounts, and the review/processing of journal entries prepared by staff, ensuring accuracy, appropriate backup documentation, and that deadlines are met.
- Provides support in the preparation of the university’s year-end process including the preparation of working papers, including ensuring accuracy of reporting.
- Performs high-level analysis, conducts detailed research, interprets and analyzes complex data and information, and prepares documentation (i.e. correspondence, reports, and presentations) to meet the needs of the university’s senior management. Develops viable solutions and recommends the best solution in terms of cost-benefit analysis ensuring strategic alignment.
- Creates a positive and inclusive work environment that supports and promotes a culture where a diverse range of ideas and perspectives are incorporated into decision-making.
- Plans, prioritizes and manages the work of employees, providing strategic and tactical advice, guidance and coaching. Identifies the need for staff resources, participates on staffing committees, and makes effective recommendations regarding employee selection.
- Manages performance by establishing performance standards, reviewing and evaluating performance and conducting formal performance reviews on an ongoing basis.
- Assesses staff training and development needs, and ensures that employees receive training required to improve and sustain successful performance.
- Investigates, addresses and resolves employee/labour relations issues, including disciplinary matters. Makes decisions or effective recommendations on matters involving possible discipline, discharge and probationary termination.
- As a member of the Financial Services management team, participates in planning and adapting the university Financial System to meet demands from users of the system, including anticipating new demands.
- Identifies opportunities and make recommendations for process and system improvements, which includes preparing a compelling business cases to communicate the needs, opportunities, and benefits of investing in an initiative.
- Serves as back-up support and a representative for the Associate Director on matters/duties associated with receivables and/or merchant services, and performs key responsibilities in the absence of the Associate Director as assigned.
- Undertakes other duties and special projects as assigned.

**REQUIRED QUALIFICATIONS**:

- Degree in Commerce or Business Administration plus a profes