Account Manager Strategic and Key Accounts

Please note the base salary will be determined by the successful candidate's education, skills and experience. The listed salary range serves as a general pay guideline for this position's pay level. Account Manager Strategic and Key AccountsLocation: Hybrid - Kingston, Toronto, Montreal, Vancouver or CalgaryEmpire Life is looking to hire an Account Manager Strategic and Key Accounts to join our Group Distribution teamWhy pursue this opportunityImpactful work - get the opportunity to work on meaningful projects that have a positive impact on our customers, our company, and society as a whole.Play an integral role - this is an opportunity that allows for you to grow your skills, while directly contributing to the business unit you are a part of.Deliver excellence - provide a personal, accurate, professional, and courteous service and resolution to our customers.Diversity, equity, and inclusion - we are committed to creating a diverse, equitable, and inclusive workplace and welcome candidates who share this commitment.What you’ll be working onIdentify, build and develop new and existing relationships with Strategic Partners; surface opportunities to improve the effectiveness of partnership arrangements, develop and manage mutually beneficial working relationshipsIdentify emerging unique business requirements and ensure documentation of policy and procedures accurately reflect the practices in placeProvide information to Strategic Partners on Empire Life products and offer array; highlight the benefits and features and guide Strategic Partners in the determination and understanding of value and fit for their business and customersBuild relationships within Empire Life in order to leverage organization during implementation, ongoing servicing and escalate service issues accordinglyRepresent the Empire Life brand through regular interaction with Distribution PartnersEstablish quote guidelines including subsidy direction for internal stakeholders; work collaboratively on the application of subsidy within established parameters; ensure implementation and issue concerns are resolved; support the development and execution of business case to support sales decisionsWork within renewal parameters for internal stakeholders; work collaboratively with internal stakeholders to ensure business is renewed within subsidy guidelines and persistency levels are achievedAct as escalation point for internal stakeholders to support the resolution of quote, issue, service, administration and renewal issuesManage subsidy and acquisition for assigned block of business; review regularly with internal stakeholders to ensure business is profitable and quotas are achievedPrepare reporting and identify key observations to guide effective regularly scheduled business review meetings with Strategic PartnersSupport new partnership business development activity including needs assessment, pricing strategy, proposal and finalist presentationCollaborate with Core business partners to ensure best practices and emergingWhat we’re looking for you to haveCompletion of a university degree3+ years work experience in insurance/financial services industry in group benefits with an understanding of Distribution Partner needsBilingualism (English/French) is an asset In-depth knowledge of underwriting principles, technical pricing capabilities and group insurance product and policy provisionsKnowledge of word processing, spreadsheet, email, internet and database softwareKnowledge of the group insurance products and sales activities of competitorsKnowledge of employment legislation as it relates to employee benefitsGBA or working towardsAbility to develop and maintain effective working relationshipsAbility to think logically, analyze and solve problemsWell-developed communication, negotiation, persuasion and presentation skillsWell-developed sales and marketing skillsIf you are applying for a position which is open to applicants across Canada, unless otherwise indicated in the position, language proficiency in English is required for communicating with customers, advisors, or employees across Canada.Working ConditionsTravel may be required as well as work outside of traditional business hoursBeyond the salaryFor regular full-time positions, Empire Life offers a comprehensive total rewards package that includes:Competitive salaries with annual pay increasesAnnual bonus program, which recognizes both strong company performance and individual contributions, for non sales positionsCompetitive uncapped commission, for sales positionsA comprehensive employer-funded benefits package starting from day one of employment, that includes life insurance, disability, health and dental and a generous health accountFlexible work arrangements and an annual allotment of personal health days.Four weeks annual vacation from hire dateA defined contribution pension plan with generous employer matchingTop up programs for parental leave and compassionate leaveEmployer-sponsored wellness and recognition programsA cash employee referral program