Account Manager

**Summary**:
**Responsibilities include but are not limited to**:

- Responsible for service and support of managed inventory in order to promote greater understanding of the customers, increase contacts within the customer group and drive sales results
- Build customer relations whilst exceeding sales objective and increasing customer base through the promotion of Avery Weigh-Tronix products and services
- Drive product and service sales growth through consistent focus and market research, implementing action plans and tactics ensure positive sales
- Develop and implement account penetration strategies to include regular business reviews for key customers to maximize sales
- Document, analyze, and understand impact of customer focused activities to increase productivity and sales within assigned market
- Maintain up-to-date technical knowledge of the scale industry, and Avery Weigh-Tronix products and service upgrades
- Respond to customer requests in timely and efficient manner, guiding product selection, price negotiation and inventory for client purchases
- Responsible for management and maintenance of Salesforce database including activation of new accounts
- Develop annual contract plans for assigned accounts remains alert and responsive to changing customer needs
- Utilized strong communication skills, team orientation and interpersonal strengths to ensure high-quality customer service in a high-pressure environment.
- Work with the service team to identify potential leads and schedule advance customer visits for both new and existing customers accordingly
- Additional tasks as assigned by Branch Manager

**Skills & Experience**:

- Post-Secondary education an asset
- 1-3 years technical sales experience required
- Previous experience with Salesforce/ServiceMax an asset
- Demonstrate ability to learn quickly and easily adapt to new environments and new challenges.
- Ability to work in a highly team-oriented and dynamic environment
- Outstanding sales/negotiation skills and goal-orientated with strong time management and organizational skills
- Needs to be self-motivated and able to manage many simultaneous projects and responsibilities with a desire to achieve goals beyond what is required
- Business acumen around sales forecasting opportunity management and customer planning
- Ability to listen, gain trust and bring to closure an action, project, resolution or sales with customers
- Ability to clearly articulate business drivers, understand key financial and total cost of ownership concepts with all levels of the organization
- Ability to utilize sales process to uncover customer objections/concerns, and determine appropriate solutions
- Strong process discipline, ability to align planning objectives with a pipeline development process to grow and develop market revenue

This job description in no way states or implies that these are the only duties to be performed by this employee. Employees will be required to follow any other instructions and to perform any other duties upon the request of their Supervisor. This organization reserves the right to revise or change job duties and responsibilities as the need arises. This job description does not constitute a written or implied contract of employment.

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**Job Types**: Full-time, Permanent

**Benefits**:

- Company pension
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Vision care

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus pay
- Commission pay

**Experience**:

- Salesforce: 1 year (preferred)
- Account management: 1 year (preferred)

Licence/Certification:

- Driving Licence (required)