Fraud Specialist

1 day ago

North York, Canada Gatestone & Co. Inc Full time

**As a Gatestone Team Member, here’s what’s in it for YOU**

Life at Gatestone is fun and rewarding Our office work spaces are modern and sleek, with TV screens across our production floors to quiet and private areas (for when you need some “me time”) to our spacious lunchroom amenities. Stable employment with the ability to GROW within our organization.
- Paid, full-time training provided
- Supportive leadership and coaches
- Training in office than Work From Home when you up to speed **(No worries We provide the necessary equipment)**:

- Private medical insurance after 12 months
- Fun workplace environment with Employee Engagement Initiatives **(We engage, even if you are at home)**:

- Ongoing training to be the best that you can be in your job
- Leadership development programs to prep you for career growth opportunities **(Gatestone loves to promote from within)**:

- Growth opportunities within the company
- Employee discounts to local stores and services **(Because who doesn’t like saving money?)**:

- Extra bonus opportunities through our Employee Referral Program

**What you’ll be doing**

We are looking for motivated Fraud Specialist will be responsible for analyzing and monitoring various form of suspicious to identify possible fraud risks.
- Answer inbound telephone enquiries
- Analyze transaction trends to identify fraudulent behaviors
- Successfully communicate both verbally and writing with fraud victims
- Remain current with fraud trends and industry best practices
- Meet qualitative and quantitative targets
- Assess current processes and identify opportunities to enhance controls and reduce exposure

**How you’ll be great at this**
- Ability to proficiently complete all required activities within predetermined SLA
- Ability to build strong sense of teamwork and/or work autonomously
- Solid listening skills
- Display a solid understanding of Microsoft Office product suite
- Ability to demonstrate strong verbal and written communication skills
- Multi-tasking is a huge plus
- Ability to analyze data and make recommendations for improvement
- Demonstrate strict adherence to banking regulations and internal policies

**That’s it We will do the rest If you have previous experience or not, our robust training program and trainers will prepare you with the skills needed in order to be successful**

**Who We Are**

Have a look at some of our corporate YouTube content, and please keep in mind that these videos were captured prior to COVID-19.
- We are an accessible workplace._
- Individual accommodation shall be provided for applicants with disabilities who meet the required qualifications. Please advise us at any time during the recruitment process_

**Salary**: $19.00 per hour

Expected hours: 40 per week

Flexible Language Requirement:

- French not required

Schedule:

- Monday to Friday
- Weekends as needed

Work Location: Hybrid remote in North York, ON M3B 1Z6

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