Regional Operations Manager

**Position Summary**:
**REGIONAL OPERATIONS MANAGER**

**Job ID: 4462**

**REGULAR/FULL-TIME**

**Location: Vancouver, BC**
- **Join one of BC’s Top Employers**:

- **Be part of an exceptional company culture with great employee benefits and a healthy work/life balance**

**BC Housing thanks all applicants for their interest; only those selected for an interview will be contacted. This position is only open to those legally entitled to work in Canada.**

**THE ORGANIZATION**

BC Housing is a provincial Crown Corporation that develops, manages and administers a wide range of subsidized housing options for those most in need across the province to address critical gaps across the housing continuum ranging from emergency shelter through to rent assistance in the private market and affordable home ownership. _Share in the rewards of working with an organization that offers challenging work and competitive compensation and supports the growth and development of its people._

**Our mission** is making a difference in people's lives and communities through safe, affordable and quality housing.

BC Housing offers competitive salaries and an excellent benefits package. But a job is more than a pay cheque. We also offer our staff the opportunity to work together to make a difference. When employees go home at the end of the day, they experience the satisfaction of knowing they’ve helped provide safe, affordable housing for British Columbians. And while they’re here, employees can take advantage of many opportunities:

- In-house training, and training at other institutions, for courses related to employees’ current positions or to prepare them for advancement within BC Housing.
- Wellness programs including physical fitness, programs to help employees quit smoking, free flu shots, mental health resources, and lunch-and-learn lectures and seminars.
- Recognition programs including long-term service awards, idea recognition and outstanding performance awards.
- Livegreen incentives include an employee transit pass program, and other initiatives that encourage alternative, sustainable transportation (even a bike purchase program).
- An active Social Club that organizes special events like seasonal parties and arranges group discounts to other events.
- Participation in community and charitable events.

**Please note: Eligibility for benefits offered is based on employment status**

**REGIONAL OPERATIONS MANAGER**:
($99,429 - $116,975 / Annually)

***

Reporting to the Regional Director, the Regional Operations Manager is responsible for managing and overseeing the delivery of property management services for directly managed buildings, group homes, and non-profit portfolio in the region. He/She/they oversee the operational requirements and budgetary needs of the regional portfolio and provides support to the Regional Director in developing the annual budget and monitoring expenditures within the approved budget. The Operations Manager responds to various internal and external stakeholders to prevent and stabilize sensitive and contentious matters. He/she/they represents the organization at various community events.

**CANDIDATE PROFILE**

**EDUCATION & **EXPERIENCE**:

- Bachelor’s degree in public administration, urban planning or a related discipline.
- Considerable experience in the delivery of property management services and programs related to the service.
- Or an equivalent combination of education, training and experience acceptable to the Employer.

**KNOWLEDGE, SKILLS AND ABILITIES**:

- Considerable knowledge of programs, practices and processes associated with property management
- Considerable knowledge and understanding of the philosophies, principles and standards relating to the development and implementation of social housing and support services for vulnerable populations
- Considerable knowledge and understanding of in delivering social housing programs through non-profit partnerships
- Considerable knowledge and understanding of budgets, financial statements, and accounting and financial systems
- Considerable knowledge of supervisory practices and exceptional team building skills
- Ability to learn and understand the Commission’s programs and operating requirements
- Ability to plan and manage the implementation of program activities, analyze and solve issues and make effective decisions
- Ability to coordinate work with others, keep management apprised of major issues, and adapt to changing priorities
- Ability to establish and maintain constructive working relationships with housing providers, service providers, sector organizations, community groups (including Indigneous Nations), government agencies and the public and to exhibit diplomacy and tact in the resolution of issues.
- Ability to lead, coach and motivate staff in a team setting
- Effective negotiation, conflict resolution, problem solving and consensus building skills
- Effective planning, organizational and time manageme