People & Culture Manager

**MAKE YOUR IMPACT**

**Impact Kitchen is here to impact the lifestyle of our community**

Impact Kitchen is a nutrition focused all day restaurant & cafe serving breakfast, brunch, lunch & dinner. We are 100% free of gluten, refined sugars and seed oils. Make an Impact everyday with smoothies, power bowls, coffee, baked goods and endless other nutrient-dense options.

Founded in Toronto in 2015, Impact Kitchen is the brainchild of two incredible innovators: personal trainer and nutrition expert Josh Broun, and M-A-C Cosmetics co-founder Frank Toskan. In addition to our restaurant presence, Impact Kitchen fuels many major league sports teams and top athletes through catering and culinary partnerships.

WHAT MAKES IMPACT KITCHEN UNIQUE?

Our Values
- We are **Passionate & Purposeful**

We honour our food philosophy and make sustainable decisions while providing world-class hospitality. We ensure you feel the impact of our passion, every day.
- We are **Impacting the Community**

From our teammates to our customers and partners, we are a community. We connect, inspire and make an Impact together, every day.
- We are **Building for the Future**

We are constantly evolving and building for a better tomorrow. We believe that our habits truly make an Impact, every day.

**Our Culture**

Impact Kitchen prides itself on creating an incredible environment for those inside and outside our organization. We think like a professional team and are always training for the championship. If health and wellness excites you, if providing wholesome food and empowering others to make healthy choices drives you, and if you are looking for opportunities to grow alongside a dynamic team, then working with Impact might be a great fit for you

**Overview**

The People & Culture Manager at Impact Kitchen plays a critical role in the day-to-day execution of key People & Culture functions that shape a consistent and impactful Team Member Experience. Reporting to the Director of People & Culture, this role manages core areas such as benefits administration, compensation, employee relations, payroll, employment documentation, and People & Culture reporting. They lead a team of two P&C Coordinators and ensure smooth operations across the entire employee lifecycle—from onboarding to offboarding. This role plays a vital part in upholding our core values, driving operational excellence, and maintaining compliance while supporting team engagement and development across the organization.

**Reports To**:Director of People & Culture

**Direct Reports**:

- People & Culture Coordinator
- Payroll Coordinator

**Key Collaborators**:

- Talent Manager
- Regional Operations Managers
- Commissary Production Managers
- Restaurant General Managers

**Core Responsibilities**
- ** General**
- Support People & Culture strategy across the organization to drive Team Member Experience, aligning with Impact Kitchen’s mission and growth goals.
- Champion Impact Kitchen’s core values through decisions, communications, and daily leadership.
- Lead the maintenance of employee data and records in UKG.
- Ensure company-wide compliance with all core policies, legal requirements and standards in the markets served.
- Collaborate with Marketing to manage internal messaging, including the quarterly Staff Newsletter.
- Directly manage and support two P&C Coordinators, providing mentorship and development.
- Delegate tasks effectively and ensure consistent, high-quality service delivery.
- Foster a collaborative and solutions-focused team culture.
- Assist in rolling out People & Culture programs and initiatives, including wellness, DEIB, and recognition.
- Support internal communication strategies and maintain People & Culture documentation and resources.
- Oversee the development and deployment of regular People & Culture reports (e.g., headcount, turnover, absenteeism) for leadership.
- Analyze data to identify trends, risks, and opportunities for improvement.
- ** Compensation, Benefits & Payroll**
- Administer and manage employee compensation programs in alignment with company policy and market benchmarks.
- Manage benefit programs including health, wellness, and retirement plans.
- Support the annual compensation review process and provide data-informed recommendations.
- Manage payroll processing and ensure timely, accurate payments in partnership with Finance and payroll providers.
- Ensure system accuracy and data integrity through regular audits and updates.
- Manage onboarding and offboarding processes, ensuring smooth transitions and a positive experience.
- Manage and issue employment letters, contracts, promotions, and other official documentation
- Manage the execution of internal transfers, leaves of absence, and terminations
- ** Team Member Experience**
- Support handbook reviews and policy updates to ensure clarity and consistency across the organization.
- Partner with Talent Manager and Regional Managers to create a pipeline for internal succession