Implementation Consultant

2 days ago

Kitchener, Canada D2L Full time

As an Implementation Consultant, you will lead new client implementation projects across all verticals (Higher Education, Corporate, K12). Being the client's primary point of contact, you will work closely with Sales, Product Development, and other Services departments to ensure that each client is prepared and enabled for their launch. This is a very project-oriented role and most of the tasks completed in this role would be considered billable. Travel may be required.

The role has responsibilities that traverse a broad spectrum of technical, business, and project accountability including: project management, requirements facilitation, business analysis, technical solution design, and solution implementation.

**HOW WILL I MAKE AN IMPACT?**
- Primary technical contact in the Implementation Phase of D2L Solutions for medium and large sized clients
- Assess client technical readiness and plan software installation and configuration
- Requirements analysis with clients to establish an implementation and configuration plan for the solution.
- Propose, design, develop, and deploy standard product as well as custom technical solutions.
- Design, configure, and deploy integration solutions between enterprise systems such as the D2L suite of products and Student Information Systems.
- Support client acceptance testing of deployed solutions.
- Keep up to date with new technology trends to help facilitate client learning solutions.
- Maintain proficiency with D2L Web Services APIs to help clients develop custom integrations.
- Design and develop solutions using most effective technology for a given situation like XML, XSLT, MS SQL or various scripting languages.

**WHAT YOU'LL BRING TO THE ROLE**:

- At least 3 years of relevant experience including
- Ability to multitask many simultaneous projects using strong organizational skills
- Confident and knowledgeable in Information Technology, including systems development lifecycle, business modeling, systems integration/implementation, methodologies, estimating and architecture
- Familiarity with end-to-end project lifecycle including business case definition, requirements & architecture through development & implementation
- Highly proactive and independent
- Excellent written and oral communication skills
- Working knowledge of enterprise solution implementation to business customers
- Comfortable in communicating with a range of technical and non-technical stakeholders to derive requirement
- Familiar with Enterprise principles of Scalability and Reliability
- Experience working in the Education Sector (K-20) considered an asset

**Why we're awesome**:
At D2L, we are dedicated to providing you with the tools to do the best work of your life. While some of our perks and benefits may vary depending on location or employment type, we are proud to provide employees with the following;
- Impactful work transforming the way the world learns
- Flexible work arrangements
- Learning and Growth opportunities
- Tuition reimbursement of up to $4,000 CAD for continuing education through our Catch the Wave Program
- 2 Paid Days off for Catch the Wave related activities like exams or final assignments
- Employee wellbeing (Access to mental health services, EFAP program, financial planning and more)
- Retirement planning
- 2 Paid Volunteer Days
- Competitive Benefits Package
- Home Internet Reimbursements
- Employee Referral Program
- Wellness Reimbursement
- Employee Recognition
- Social Events
- Dog Friendly Offices at our HQ in Kitchener, Winnipeg, Vancouver and Melbourne.

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