Partner Care Team Coordinator

2 days ago

Abbotsford, Canada Power to Change Ministries Full time

**Title**: Partner Care Team Coordinator
**Ministry**: Partner Care
**Location**: Abbotsford, BC (P2C National Resource Center)
**Reports to**: Partner Care Manager
**Position type**: Full time (8:00 am to 4:30 pm); in-person; $23-26/hr
Power to Change’s mission is to help people know Jesus and experience His power to change the world. Do you want to be part of that mission?
**About the Team**:
Partner Care serves as the donations department of Power to Change. We are an efficient team that excels in handling high donation volumes with precision and care. Through strong communication and teamwork, we adapt quickly to challenges, ensuring seamless processing and a valued donor experience.
**About the Role**:
The Partner Care Team Coordinator oversees daily operations, ensures seamless team coordination, refines processes, provides training, maintains quality control, and fosters effective communication within the team.
This individual collaborates closely with the Partner Care team to guarantee the smooth execution of day-to-day operations, offering unwavering team support and stepping in as needed. Moreover, the Coordinator supports the Partner Care Manager in driving team projects and upholding the fluidity of operational processes.
In this role, you will be responsible for achieving the following objectives:
Responsibilities (80%)
- Strategic Planning: Facilitate the planning and implementation of initiatives aimed at process improvement. Collaborate on refining processes and establishing policies (spl projects).
- Daily Operations: Support daily operations and manage schedules to address any issues that arise. Ensure the donations processing team executes tasks efficiently and adheres to established procedures.
- Team Coordination: Organize activities within the donations processing team to optimize productivity and promote collaborative teamwork.
- Process Implementation: Implement the procedures and policies developed by the Donations Manager. Ensure that team members follow these procedures.
- Training and Support: Provide training, onboarding and continuous support for team members, including new hires, and address operational challenges - step in as needed (learning new roles/responsibilities, etc. & handle coverage).
- Task Management: Monitor task and project progress to ensure deadlines are met and workflow remains efficient.
- Feedback Collection: Gather input from team members and donors to identify areas for improvement and report findings to the Donations Manager.

Remaining Responsibilities (20%)
- Processing & managing wire transfers
- Manage the International Reporting platform and related procedures
- Completing postings for donations & related US adjustments
- Maintain accurate meeting minutes and records
- Plan team-building activities, facilitate team check-ins and devotionals

**About You**:

- You have a growing, personal relationship with Jesus Christ
- An eye for detail with data entry background
- Excellent communication skills
- A diligent and thorough work ethic
- Servant Leadership

**What We Offer Our Staff**:

- Employer-paid extended health and dental benefits
- Group RRSP contribution options with up to 2.5% matching after 1 year of employment
- Access to our Employment Assistant Program (EAP)
- Paid vacation
- Mentorship opportunities
- Weekly Chapel services
- Semi-annual Day of Prayer participation
- Discounts at our Resource Centre

  • Resident Care Coordinator

    1 week ago

    Abbotsford, Canada The Care Group Full time

    The Care Group (“TCG”) offers high quality residential care and senior living across our eight homes in the Lower Mainland and Vancouver Island. **THE OPPORTUNITY** **As a Resident Care Coordinator you will**: - Provide an environment to the residents, staff and visitors that is safe, secure, healthy and happy leading to excellence and quality of...

  • Partner Care Associate

    2 days ago

    Abbotsford, Canada Power to Change Ministries Full time

    **Title**: Partner Care Associate **Ministry**: Partner Care **Location**: Abbotsford, BC (P2C National Resource Center) **Reports to**: Partner Care Manager **Position type**: Full-time (8:00 am to 4:30 pm) Power to Change’s mission is to help people know Jesus and experience His power to change the world. Do you want to be part of that mission? **About...

  • Client Care Coordinator

    4 days ago

    Abbotsford, Canada WS Audiology Americas Full time

    Part of WSAudiology group, _HearCanada bolsters a world-class team of hearing care professionals/pioneers who share a passion for providing Wonderful Sound for All. With 60% of the Canadian population experiencing a type of hearing health issue in 2021, our teams are passionate about providing an exceptional client experience through their hearing journey,...

  • Customer Service Representative

    4 days ago

    Abbotsford, Canada Power to Change Ministries Full time

    **Title**: Customer Service Representative **Ministry**: Partner Care **Location**: Abbotsford, BC (P2C National Resource Center) **Reports to**: Partner Care Manager **Position type**: 4 months Temporary Placement: 32 - 40 hours/ weekly (June to October with Extension Possibility) Power to Change’s mission is to help people know Jesus and experience His...

  • Care Management Coordinator

    2 days ago

    Abbotsford, Canada Fraser Health Full time

    Salary range: The salary range for this position is CAD $47.77 - $65.12 / hour Why Fraser Health?: Fraser Health is responsible for the delivery of hospital and community-based health services from Burnaby to Fraser Canyon on the traditional, ancestral and unceded territories of the Coast Salish and Nlaka’pamux Nations, and is home to six Métis Chartered...

  • Patient Care Coordinator

    2 weeks ago

    Abbotsford, Canada MedSpa Partners Full time

    MSP is a group of Canada’s leading Medical Aesthetics clinics to provide world-class client experiences. We aim to allow our partners to achieve their personal and professional aspirations by providing support through a collaborative and inclusive approach. We pride ourselves on offering our dedicated patients a five-star experience and care. As part of...

  • Veteran Care Coordinator

    2 weeks ago

    Abbotsford, Canada Canopy Growth Corporation Full time

    Apollo Applied Research is a virtual medical clinic offering its patients an accessible path to medical cannabis treatment. We offer effective treatments for many chronic health conditions such as pain, anxiety, sleep disorders, PTSD and more through an evidence-based approach to empower our patients to take control of their overall health. We have a team of...

  • Patient Care Coordinator

    4 days ago

    Abbotsford, Canada Fraser Health Full time

    Why Fraser Health?: Fraser Health is responsible for the delivery of hospital and community-based health services from Burnaby to Fraser Canyon on the traditional, ancestral and unceded territories of the Coast Salish and Nlaka’pamux Nations, and is home to six Métis Chartered Communities. Our team of 43,000 staff, medical staff and volunteers is...

  • Patient Care Coordinator

    1 week ago

    Abbotsford, Canada Fraser Health Full time

    Salary range: The salary range for this position is CAD $47.77 - $65.12 / hour Why Fraser Health?: Fraser Health is responsible for the delivery of hospital and community-based health services from Burnaby to Fraser Canyon on the traditional, ancestral and unceded territories of the Coast Salish and Nlaka’pamux Nations, and is home to six Métis Chartered...

  • Client Partner, Disability Management

    2 days ago

    Abbotsford, Canada Fraser Health Full time

    Why Fraser Health?: Fraser Health continues to be recognized as one of BC's Top Employers, are you someone who is passionate about making a difference in the lives of others? Fraser Health is responsible for the delivery of hospital and community-based health services to over 1.9 million people in 20 diverse communities from Burnaby to Fraser Canyon on the...