Manager, Maintenance Yyc

2 weeks ago

Calgary, Canada Skyservice Business Aviation Full time

**SKYSERVICE BUSINESS AVIATION**

Skyservice is a North American leader in business aviation. Built on the key principles of safety and service excellence, we provide a full service experience from Aircraft Management, Aircraft Charter, Maintenance and Aircraft sales from our Fixed Base Operations that span Canada and the western United States. People and values are the inseparable assets that drive our dedication to Quality, Safety, Respect, Commitment and Efficiency. These are the core values that guide us every day and help build our reputation as leaders in aviation services. Skyservice is a team dedicated to supporting and developing our employees. If you want to grow your career and broaden your experience, then Skyservice is the right team for you.

**REPORTS TO**: Director, Maintenance

**SUMMARY OF RESPONSIBILITIES**:

- Leads the overall performance of the maintenance base to achieve, plan, performance, budget, safety, security, and quality objectives;
- Ensures departmental processes are efficient and effective, documented in detailed procedures, and adhered to by those involved;
- Collaborates with Planning & Sales Support (as needed) to ensure Sales gets data needed to drive accurate Statements of Work in accordance with approved timelines for the purpose of new business generation;
- Works with the Director, Maintenance to establish annual performance objectives and metrics;
- Oversees project execution, taking corrective action when necessary to ensure consistent high degree of customer satisfaction with service offering and maximum operational efficiency and effectiveness;
- Provides a single point of contact on each maintenance project for that region by monitoring, tracking, escalating, and communicating status for work in progress in accordance with contractual or other requirements;
- Ensures airline customers and offsite locations are supported;
- Ensures that all personnel (company and contracted agency personnel) have the necessary equipment, hangar facilities, and skills (certifications) required to properly accomplish their duties in accordance with procedures;
- Works with Material Management to issue Purchase Orders for materials, tools, parts, subcontracted work in accordance with procedures;
- Anticipates and solves problems effectively to ensure both short and long-term goals are achieved;
- Uses performance management to drive right behavior;
- Develops, monitors, evaluates, and cultivates effective relationships;
- Works with the Maintenance Managers in the other locations to integrate policies and procedures to ensure consistency at all bases.

**QUALIFICATIONS AND SKILLS REQUIRED**:

- Post-secondary Education in Aviation is preferred;
- Must possess a valid Transport Canada ACA/AME license with appropriate endorsements;
- Minimum six (6) years aviation experience & qualifications coupled with a minimum of two (2) years management experience (preferably in aviation maintenance);
- Solid knowledge of CARS, TC legislation, aircraft maintenance programs, aircraft technical publications coupled with an understanding of business plans;
- Experience in project management and/or continuous business improvement;
- Ability to work under pressure and possess excellent organizational skills;
- Ability to work independently with mínimal supervision;
- Strong leadership and communication skills.

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