Manager of Child Care Service

_Thomas' Circle of Care Inc. _
1580 Angus Street

Regina, SK
S4T 1Z1

(306) 525 - 0899

**POSITION TITLE: REPORTING TO**:

- _Manager of Child Care Services-Child Support Unit Director of Child Care Services _
- DEPARTMENT: _Child Care Services-Child Support Unit _DATE : November, 2020 **_

***:
**The Manager of Child Care Services - Child Support Unit reports to the Director of Child Care Services and is responsible to manage assigned TCOC homes. Key areas of accountability include continuous monitoring of the well-being of children located in the TCOC homes, managing the staff complement, policy and program delivery, managing child care related issues including crisis or health-related intervention, and ensuring the overall functioning of each TCOC home is operating in a safe, efficient and effective manner.**
**PRIMARY RESPONSIBILITIES**:
**Child Care -**
- Ensures children are provided with holistic care and support during their stay in a TCOC home. This includes, but is not limited to: o understanding and responding to individual child care needs relating to mind, heart, body, spirit; advocating for external resources to assist with the child’s overall well-being as required; o ensuring staff are kept apprised, and respond appropriately, to each child’s specific needs; o overseeing and/or approving in-home visit requests of the family with the goal of re-unifying the family through inclusion and support; o advocating for the child and family as determined appropriate within each circumstance; o managing crisis or emergency related issues and/or incidents involving a child; liaising with the

Social Worker, ensuring the child’s well-being is a priority; o oversees programs and activities for children in collaboration with the House Leaders and other organizational team members; evaluates and reports on outcomes; o understanding and respecting diversity, culture and the unique aspects of each child’s situation; o engaging with the children in support of their individual well-being; o liaising with the Ministry of Social Services on a variety of child care related issues and opportunities; o Establishes and maintains a network of individual and community based resources.

Love **Respect ** Courage **Honesty ** Wisdom **Humility ** Truth

**Position Description - Manager of Child Care Services-Child Support Unit Page 2**:

- _PRIMARY RESPONSIBILITIES (continued):
**Leadership & Human Resources -**
- Manages a staff complement for homes in area of responsibility which includes, but is not limited to: o hiring, scheduling and managing the performance of staff; ensures the work performed by all staff is in accordance with the mission, values, policies, procedures and legislation. o providing a thorough orientation to staff about the proper operation of the TCOC home, relevant child care information, policies and other pertinent information; forwards orientation checklists to Human Resources for placement into the employee’s personnel file; o educating staff about existing/new internal policies, external legislation and accountabilities; o ensuring staff are provided with required training as per policies/processes (e.g. First Aid/CPR,

OH&S, crisis prevention/intervention, etc); ensures certifications are kept current; forwards all documentation to HR; o oversees time and attendance, overtime and shift payments as approved by House Leaders; o ensuring each home has an active occupational health and safety committee and that safe work practices are implemented/followed for staff and the children.
- Manages the crisis/behavioral prevention and intervention team and processes; oversees child care plans and training for staff, ensuring training relevance and completeness so staff are well-equipped.
- In consultation and collaboration with Human Resources, administers the terms in the collective agreement; responds appropriately to staff grievances.
- Diffuses or de-escalates situations between or among family members, staff or teams.
- Ensures the Director of Child Care Services is kept apprised of any issues, trends or opportunities that may impact the effective and efficient delivery of child care services.
- Demonstrates commitment to health and safety regulations, policies and processes through active promotion, communication and participation; models appropriate behaviors.
- As a key management team member, works with others to fulfill the organization’s mission.
- Understands and shares the organization’s plans and priorities with staff as appropriate.
- Communicates with staff in area of responsibility on an on-going basis; collaborates with other team members regularly; engages with the community and oversees staff engagement.

**Policies and Processes -**
- Keeps current on relevant policies and legislation; ensures staff are updated accordingly.
- Maintains confidentiality of child/family information; ensures staff understand these expectations.
- Circulates among houses in area of respons