Junior Quality Assurance and Application Support Analyst

1 week ago

Hamilton, Canada FirstOntario Credit Union Full time

Are you a student or recent graduate looking for an exciting opportunity to grow your skills in the financial industries sector? FirstOntario Credit Union is excited to welcome students to work at our organization from April to September, 2025.

**The Advantages to being a FirstOntario Summer Student**:

- Competitive wages and Career development opportunities
- Volunteer opportunities through Blue Wave
- Enhanced mental health benefits through TELUS Health
- Access to our Employee Assistance Program which is designed to improve your mental and physical health and productivity at work, school, and home

**Job Overview**

**Role**
- Actively partake in building and executing automated testing scripts in support of the test plans
- Meticulously record and document actual results and compare to expected results
- Through defect management, help identify software failures so that defects may be discovered and corrected, be proactive in documenting anomalies and issues and maintain database of software defects
- Efficiently generate historical analysis of test results
- Support functional testing and load testing, and carefully verify specific action or function of code
- Ensure compliance with general programming best practices, accepted web standards and those standards set forth in FirstOntario's documented policy and procedure
- Participate in testing sprint and update meetings
- Accurately maintain and ensure FirstOntario's data integrity standards
- Eagerly investigate customer concerns and non-conformance issues
- Help provide second line of support to the Service Desk and generated tickets
- Consider health & safety as a primary concern to ensure the safety of self and others
- Perform other duties as we may need you to do

**Required Skills**:

- Be pursuing a post secondary Degree or Diploma in the field of computer science or information systems or equivalent in a related program
- Be tech savvy when it comes to knowledge of tools, concepts and methodologies of QA
- Be comfortable using MS Office
- Be analytical and overly detailed oriented when dealing with technical support issues and IT projects
- Enjoy a challenge when it comes to technical issues and be resourceful in the way you find a solution
- Be quick to respond to requests for service from all of your clients in a manner which is clearly understood
- Inherently demonstrate a high level of integrity and be trustworthy
- Be more than approachable with your superior interpersonal skills
- Innately demonstrate superior written and verbal communication skills
- Be aware of and mitigate enterprise risk factors and ensure compliance with applicable regulations, legislation and FirstOntario policies and procedures
- Sincerely show in every aspect of what you do that you are a great employee and dedicated team member of the fastest growing Credit Union in Canada

Our inclusive work environment welcomes diversity and supports accessibility. If you require accommodation at any time during the recruitment process, please let us know.

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