Client Care Coordinator

4 days ago

Victoria, Canada WS Audiology Americas Full time

Part of WSAudiology group, _HearCanada bolsters a world-class team of hearing care professionals/pioneers who share a passion for providing Wonderful Sound for All. With 60% of the Canadian population experiencing a type of hearing health issue in 2021, our teams are passionate about providing an exceptional client experience through their hearing journey, going above and beyond to provide relevant and meaningful solutions._

We are on the hunt for a multi-faceted Patient Care & Sales Coordinator for our **Victoria (Oak Bay)** clinic. This **full-time, permanent** opportunity would be a great career move for someone with strong administration/customer service skills looking to join a growing team.

**What you'll do**:

- Act as the key point of contact for patients at our clinic with client-facing/front-desk responsibilities (answering phones, scheduling appointments, greeting clients)
- Perform administrative tasks (processing payments, maintaining client files, ordering supplies, receiving incoming mail and packages)
- Educate patients on hearing device payment plans, insurance direct-billing, trial periods, and basic product questions with the goal of increasing sales and fostering loyalty to our services and products
- Participate in HearCANADA branding and marketing initiatives (attending community-based events, marketing collateral drop-offs, networking with other healthcare providers)
- Assist clinical team members with sanitization and equipment as directed

**What we are looking for**:

- 3+ years of experience in a customer service or administrative capacity
- Experience in a retail or sales-oriented environment is strongly preferred
- An energetic, self-driven person who is excited about business development and community partnerships/marketing
- Excellent communication skills with an ability to establish and build relationships with colleagues, coworkers, and community partner
- Proficiency with scheduling software and MS Office
- A valid driver's license and access to a vehicle is strongly preferred as the role will involve some work related (mileage is compensated) local travel to events/marketing engagements

**What’s in it for you**:

- $21-$24/hour based on experience + quarterly bonuses
- Employer-paid benefits that start on your first day
- RRSP employer matching program
- Attractive M-F day time working hours
- Education assistance program and ongoing mentorship + professional development opportunities
- A culture that promotes inclusivity and a shared passion in making a positive impact in our community

  • Care Coordinator

    6 days ago

    Victoria, Canada Luxcare Senior Care Full time

    **Job Title**: Care Coordinator **Company**: Luxcare Senior Care **Location**: Gordon Head **About LuxCare Senior Care**: Luxcare Senior Care is a leading provider of senior care services committed to enhancing the quality of life for our elderly clients. Our mission is to provide compassionate and personalized care that allows seniors to age gracefully...

  • Client Coordinator

    11 hours ago

    Victoria, Canada Nightingale Medical Supplies Full time

    **Client Care Coordinator** **Saturday shift is a requirement** **Minimum Requirements**: - Previous customer service experience (5 years) - Excellent verbal and written communication skills - Compassion and care when working with customers & other team members - Ability to multi task and time-manage - Ability to efficiently organize your work and set...

  • Client Coordinator

    4 days ago

    Victoria, Canada Nightingale Medical Supplies Full time

    **Client Care Coordinator** **Saturday shift is a requirement** **Minimum Requirements**: - Previous customer service experience (5 years) - Excellent verbal and written communication skills - Compassion and care when working with customers & other team members - Ability to multi task and time-manage - Ability to efficiently organize your work and set...

  • Client Services Coordinator

    2 weeks ago

    Victoria, Canada Stretch Creative Inc. Full time

    **Client Services Coordinator - Remote Position** **Purpose** - To service the heck out of our existing clients in every way possible—providing them with the feeling that they are our #1 client. - To create a great relationship and experience with each client and identify other opportunities for Stretch to support their content...

  • Client Success Coordinator

    1 week ago

    Victoria, British Columbia, Canada Smart Dolphins IT Solutions Full time US$60,000 - US$90,000 per year

    *This is an in-person position; therefore, you must reside in Victoria, BC at the time of hire.*For over 25 years Smart Dolphins has been helping businesses on Vancouver Island and beyond thrive through technology with exceptional IT solutions and genuine care.If you're looking for a team that values curiosity, embraces innovation, and knows how to have fun...

  • Client Success Coordinator

    1 week ago

    Victoria, British Columbia, Canada Smart Dolphins IT Solutions Inc. Full time $50,000 - $70,000 per year

    Thank you for checking out our job posting We do not review applications through Indeed, so we appreciate you taking the time to do this the Dolphin wayPlease apply here: This is an in-person position; therefore, you must reside in Victoria, BC at the time of hire.INTRODUCTION:As a Client Success Coordinator (CSC), you'll be the trusted partner for a...

  • Client Relations Coordinator

    2 weeks ago

    Victoria, Canada CSN Advance Full time

    **Join Lift as a Client Relations Coordinator!** **CSN Advance **is expanding their repair team and are looking for a dedicated **Client Relations Coordinator** to join our team in **Victoria, BC**. In this position you will play a crucial role in our mission to provide top-notch customer service for our clients who require automotive repair...

  • Health Care Aide

    1 week ago

    Victoria, Canada Success Solutions Home Care Agency Ltd. Full time

    At **Success Solutions Home Care**, we provide compassionate, professional home support services that allow clients to age in place with dignity, independence, and personalized care. We are a locally owned company based in Victoria, BC, and proud to foster a high-quality, team-oriented workplace built on empathy, trust, and professionalism. **Job...

  • Home Care Aide

    4 days ago

    Victoria, Canada Care Answers Full time

    Care Answers is a booking platform and membership community for private independent caregivers and clients to connect directly in Victoria BC. **ONLY ACCEPTING APPLICANTS WHO CURRENTLY LIVE IN VICTORIA, BC, POSSESS A VALID CANADIAN DRIVER’S LICENSE/CLEAN ABSTRACT AND AN INSURED VEHICLE** This is a member-created posting **Seasoned Lead Care Aide**...

  • Client Relations Coordinator

    2 weeks ago

    Victoria, Canada Lift Auto Group Full time

    **Drive your Career. Accelerate your Success!** Come be part of our story! **CSN Advance **has a unique and exciting opportunity for a **Client Relations Coordinator **in **Victora, BC. **Are you interested in a customer focused career? This opportunity might be perfect for you. **What does it take to work for Lift Auto Group?** - Previous administrative...