General Manager

Baddog is an industry leader, community-focused restaurant that has 20 years plus of history in the community. We pride ourselves on detail and commitment to our culture of over and beyond.

The restaurant has an innovative food and cocktail menu. We try to pair this with an atmosphere that is friendly to a wide variety of customers.

**About the Role**

In this role, your priority will be ensuring guest satisfaction, consistently going above and beyond to deliver service excellence in every aspect of the business. You’re not just a leader; you are a hands-on problem-solver who enjoys being actively involved in day-to-day operations. Your ability to communicate clear objectives while fostering a collaborative team environment will be crucial in driving the success of our systems and ensuring profitability.

Responsibilities will include, but are not limited to:

- Oversee daily restaurant operations
- Manage and oversee all operations through action with floor presence during service periods, supporting FOH & BOH teams as needed
- Cost management and implementation of strategies for growth and maximizing profitability
- Scheduling of managers and hourly employees
- Promote the brand through social media platforms, active community presence, and encouraging guest engagement
- Hiring, training, and development of staff towards achieving consistency in service and product excellence
- Evaluating productivity and performance in all aspects of operations
- Maintain a positive culture of diversity and inclusivity
- Manage weekly food and beverage inventories
- Collaborate with management team to ensure consistency in food and beverage quality, preparation, and availability of menu items or ingredients
- Maintain Health & Safety requirements, perform or schedule routine repair and maintenance, identify areas for improvements, and implement daily systems and procedures as required

**Expertise**
- **Leadership**:Mentor, train, and coach a large team, striving for retention, development and internal promotion of team members.
- **Proactive Planning**: Manage and maintain appropriate inventory levels for beverage and operational supplies.
- **Dedication to Excellent Guest Experience**: Provide exemplary guest service and build relationships with guests to set the standard for employees.
- **Genuine Passion**: A real desire to make other people’s dining experiences special. Encouraging and instilling a passion for all things hospitality throughout the team.
- **Time Management**: Effectively manages time to achieve business goals while satisfying the guest service needs.
- **Communication**: Communicates clearly, openly, and consistently with management and staff. Actively listens and receives feedback.
- **Problem-solving**: Responsive, calm, creative and flexible to ensure operations run smoothly in the face of the unexpected.
- **Consistency**: Approachable by both employees and management. Actions and reactions consistently create a safe and comfortable environment for employees and guests.

**Skills - Experience - Education**
- Minimum of 5 years of Food and Beverage management experience
- Minimum 2 years as an F&B General Manager
- Previous experience in BOH operations in some capacity
- Social media promotion and marketing
- Proficient computer skills
- Excellent listening, comprehension and communication skills
- Food Safety Course, SmartServe and W.H.M.I.S.
- Must be able to carry and lift items weighing 40 lbs, must be able to stoop and bend
- Must be able to stand and move for extended periods to perform essential job functions continuously
- Ability to work flexible hours, including days, evenings, nights, weekends, and holidays based on business needs

Pay: $65,000.00-$75,000.00 per year

Additional pay:

- Bonus pay

**Benefits**:

- Dental care
- Discounted or free food
- Extended health care
- On-site parking

Flexible language requirement:

- French not required

**Experience**:

- Food service: 5 years (required)
- Kitchen experience: 2 years (required)
- Restaurant experience: 5 years (required)

Work Location: In person