Current jobs related to Bilingual Technical Support - Thunder Bay - AirSuite Inc.

  • Technical Support Analyst

    6 days ago

    Thunder Bay, Canada Bayshore HealthCare Full time

    **Technical Support Analyst - Thunder Bay, Part Time** **Role Summary** The **Technical Support Analyst** is responsible for providing technical and operational leadership and is part of the Canadian Regional Support Analysts team. This role acts as the single point of contact for all first and second level escalations of branch technology issues and...

  • Technical Support Technician

    2 weeks ago

    Thunder Bay, Canada Tbaytel Full time

    Company Biography Tbaytel is a leading regional provider of telecommunications products and services. We are a dynamic, growth-oriented company committed to investing in the people and organizations that help build strong and healthy communities throughout the entire region we serve. Tbaytel offers comprehensive benefits, performance and recognition...

  • Technical Operations Manager

    3 days ago

    Thunder Bay, Ontario, Canada Vista Radio Ltd Full time

    Job DescriptionThe Chief Engineer will oversee technical operations across Ontario radio markets, providing leadership and support to the technical team while maintaining their own responsibilities. This role requires strong technical skills, problem-solving aptitude, and proven leadership abilities.Provide technical guidance and support within each cluster,...

  • Technical Cluster Lead

    1 week ago

    Thunder Bay, Ontario, Canada Vista Radio Ltd Full time

    In this critical leadership role, you will be responsible for overseeing the technical operations of our Ontario radio markets. As a key member of our team, you will provide technical leadership, support, and guidance to our technical staff, ensuring that our broadcasting infrastructure runs smoothly and efficiently.About YouTechnical Expertise: A minimum of...

  • Technical Services Advisor

    2 hours ago

    Thunder Bay, Canada Independent First Nations Alliance Full time

    **Position**:Technical Services Advisor **Location**: Thunder Bay, Ontario **Position Type**: Full-time **Reporting to**: IFNA Technical Services Manager **Overview**: Join our dynamic team at IFNA Technical Services, dedicated to enhancing the quality of life for members of the IFNA community. As a Technical Services Advisor, you will play a crucial...

  • Technical Service Representative

    5 days ago

    Thunder Bay, Ontario, Canada Cognizant Full time

    Cognizant is seeking a highly skilled and experienced Desktop Engineer to join our team. This role involves providing technical support and resolving routine user hardware and software problems or questions.About the PositionThe successful candidate will be responsible for:Providing technical assistance to users via phone, email, and other communication...

  • Survey/quality Control Field Technician

    1 week ago

    Thunder Bay, Canada AD Technical Services Full time

    AD Technical Services is a professional engineering firm focused on providing project management and quality control support to heavy civil construction projects in Northwestern Ontario. Our staff are trained to assist our clients from project planning, through construction, and project closing. We are currently looking to expand our field team with the...

  • Technical Services Representative

    1 week ago

    Thunder Bay, Canada Equifax Full time

    **Not a remote position.** **Hybrid schedule**:Work-from-home Mondays/Fridays, in-office Tuesday/Wednesday/Thursday **Pay**:45k-50k CAN The Technical Support Representative is a critical part of the Equifax team as they are responsible for providing technical support to internal and external clients by researching and answering questions and...

  • Technical Process Optimization Lead

    16 hours ago

    Thunder Bay, Ontario, Canada Ajinomoto Health & Nutrition North America, Inc. Full time

    About UsAjinomoto Health & Nutrition North America, Inc. is a leading player in the food and health industry, dedicated to making significant advances through innovative technologies. We seek dynamic individuals with enthusiasm to join our growing team in North America.Job DescriptionThe Technical Process Optimization Lead will be responsible for improving...

  • Technical Business Analyst

    6 days ago

    Thunder Bay, Ontario, Canada Canacre Full time

    Company Overview:At Canacre, we are a leading provider of land development, energy, and transportation solutions. Our team of technical experts delivers innovative and agile solutions to our partners across Canada and the United States.Job Description:The Salesforce Administrator will support business operations by maintaining and improving our Salesforce...

  • Technical Lead

    5 days ago

    Thunder Bay, Ontario, Canada Stantec Consulting International Ltd. Full time

    We are looking for a Technical Lead - Mining Engineering to join our electrical and automation team at Stantec Consulting International Ltd. The successful candidate will have a strong background in mining engineering and experience leading teams on complex projects.This role is responsible for the planning and execution of project work, including scoping,...

  • Support Staff

    5 days ago

    North Bay, Canada Community Counselling Full time

    Reporting to the Manager of Administration and Non-clinical Services, the Administrative Support Staff will provide reception and administrative support services for the Programs of the Centre. This position will also have direct responsibility for data collection/information systems used in evaluation and outcome measures for the various programs as per...

  • Technical Administrative Assistant

    6 days ago

    Thunder Bay, Canada Microage Full time

    MicroAge Thunder Bay MicroAge is a Trusted Business Partner and Market leader that enables Client success through the adoption of information technology. MicroAge provides organizations with managed IT services and business technologies, supported by a team of skilled professionals who strive to anticipate the evolving needs of our clients. We take pride in...

  • Probation and Parole Officer

    1 week ago

    Thunder Bay, Canada Ontario Ministry of the Solicitor General Full time

    Probation and Parole Officer - Bilingual (English/French) **Organization**: Ministry of the Solicitor General **Division**: Probation and Parole **City**: Thunder Bay **Language of Position(s)**: Bilingual English/French **Job Term**: 1 Permanent **Job Code**: 10172 - Probation Officer 2 **Salary**: $1,506.53 - $1,861.87 Per Week* - Indicates the salary...

  • Technical Operations Associate

    1 week ago

    Thunder Bay, Ontario, Canada Canacre Full time

    Key ResponsibilitiesThe Salesforce Administrator will be responsible for:Maintaining and improving our Salesforce environment.Collaborating with cross-functional teams to ensure data accuracy, system functionality, and efficient workflows.Utilizing Salesforce for relevant reports and providing training and technical support to end users.Supporting day-to-day...

  • SAP Technical Lead

    6 days ago

    Thunder Bay, Ontario, Canada Cognizant Full time

    As an SAP Technical Lead, you will make an impact by owning the design and implementation of SAP IDM solutions to meet business requirements. You will be a valued member of our dynamic team and work closely with other team members.In this role, you will- Lead all aspects of the development and customization of SAP HCM ABAP programs to improve system...

  • IT Support Specialist

    6 days ago

    Thunder Bay, Ontario, Canada Cognizant Full time

    At Cognizant, we are seeking a highly skilled Desktop Engineer to join our dynamic team. The ideal candidate will possess expertise in IT support and have a strong understanding of desktop computer hardware and software systems.About the RoleThis role involves providing technical assistance to users via phone, email, and other communication channels. The...

  • Inspector, Elevating Devices

    2 weeks ago

    Thunder Bay, Canada Technical Standards & Safety Authority Full time

    **About Us**: Since 1997, the Technical Standards and Safety Authority (TSSA) has delivered public safety services on behalf of the government of Ontario. With headquarters in west Toronto, the TSSA is a self-funded, not-for-profit organization that employs approximately 400 staff across Ontario. The roles within the TSSA are as diverse as the Province we...

  • L’agent de Soutien Technique Bilingue

    4 days ago

    Thunder Bay, Canada AirSuite Inc. Full time

    **L’Agent de soutien technique bilingue** Vous êtes à l'aise avec la technologie, parlez couramment le français, et avez de l'expérience avec des pilotes, opérateurs de vol ou personnel d'aéroport ? Si c'est le cas, vous seriez un excellent ajout à notre équipe. L’Agent de soutien technique bilingue chez AirSuite va bien au-delà du simple...

  • Application Support Analyst

    1 day ago

    Thunder Bay, Canada Arcori Full time

    The Application Support Analyst will be responsible for providing assisting in the development and technical support processes for our customers. In this role, you will answer product related queries, trouble shoot, resolve issues, and provide online / web-based training to new and existing customers. In addition You will also assist in other areas of the...

Bilingual Technical Support

2 weeks ago

Thunder Bay, Canada AirSuite Inc. Full time

**About us**

We are professional, agile, innovative, and our goal is to meet client's needs. Cirro by AirSuite, is a flight operations management software system. Essentially, we’re an Electronic Flight Bag customized for flight operations managers and their entire fleets, used for all aspects of flight planning, scheduling, compliance, and safety. Our software works on all devices in an app format, available on PC, Apple, and Android. Companies across Canada are currently flying with Cirro, which is why we’re expanding here in Thunder Bay.

Our work environment includes:

- Modern office setting
- Growth opportunities
- Flexibility
- A supportive team who will train and mentor you

Are you tech savvy, fluent in French, and have an interest in aviation? Have any experience working with pilots, flight operators, or airport staff? Or general experience in the tech, aviation and innovation sectors?

If the answer is yes, you’d be a great fit for our team. Tech Support at AirSuite is much more than trouble shooting, we’re looking for someone friendly, and professional who is willing to build healthy, responsive relationships with Canadian and Francophone fixed wing and helicopter clients.

Our product, Cirro by AirSuite, is a flight operations management software system. Essentially, we’re an Electronic Flight Bag customized for flight operations managers and their entire fleets, used for all aspects of flight planning, scheduling, compliance, and safety. Our software works on all devices in an app format, available on PC, Apple, and Android.

Companies across Canada are currently flying with Cirro, which is why we’re expanding right here in Thunder Bay.

The Job
- Perform product demonstrations to prospective clients, tailored to their needs.
- Conduct new account setups.
- Provide training on new accounts, most often online, with some on-site support.
- Be a client liaison to the development team, clearly communicating bugs and feature requests.
- Perform quality assurance on newly developed features or bug fixes prior to release.
- Work 40 hours per week.

**Requirements**:

- interested in aviation for example, have experience as a licenced pilot, engineer, scheduler, dispatcher, flight attendant, aviation student, or flight service representative. This is not a flying role, but any ability to “talk the talk” means you have an advantage;
- fluent in French and English,
- knowledgeable and understanding of client needs,
- experienced working with iOS and Android devices;
- skilled in Microsoft Excel,(Optional Skills) You’ll stand out if you have:

- some knowledge of aviation regulations,
- a resident of Thunder Bay or willing to relocate here,
- experience with customer service, quality assurance testing, or product support;
- understand basic development, JSON format strings (optional),
- a basic understanding of GitHub (optional),
- ability to travel within Canada (once or twice annually).

**Benefits**:

- Salary range of CAD $50k and $60k, to commensurate with your skill level and experience.
- Company health benefit plan with 80% coverage on medical, dental and vision.
- 15 days of paid vacation per year.
- A team of friendly technical support staff and mentors to work with.

Work Environment

We’re a fast-growing tech company, with a head office in Thunder Bay backed by a team of local professional developers. We’re an equal-opportunity employer and our environment is young and friendly.Our priority is to hire local—any starting position here is an opportunity to advance.

**Salary**: $50,000.00-$60,000.00 per year

**Benefits**:

- Dental care
- Paid time off

Schedule:

- 8 hour shift

Ability to commute/relocate:

- Thunder Bay, ON: reliably commute or be willing to relocate with an employer-provided relocation package (preferred)

Work Location: Hybrid remote in Thunder Bay, ON