Manager, Campus Living

Campus Living at UWinnipeg offers a wide variety of student programs, promoting an inclusive community that engages students in exceptional living and learning experiences within a diverse environment that fosters a sense of belonging.

The **Manager, Campus Living is a full-time continuing** position responsible for implementing Campus Living’s strategic direction and its complex daily operations using exceptional leadership, supervisory and change management skills.

**Responsibilities**:

- Development programs and policies to create a positive, safe, developmentally appropriate community living environment guided by student learning and a sustainable student development policy.
- Implement Campus Living’s strategic vision and operational plans.
- Implement risk assessment plan aligned with UWinnipeg’s vision, mission, values, and goals.
- Provide leadership to residential governance structures and committees.
- Researches best practices of other Residence programs, maintains membership and participation in associations of University residence professionals.
- Provide leadership and direction to staff through recruitment, selection, training and evaluation, and by encouraging professional development opportunities.
- Provide leadership, guidance, and direction to Resident Advisors (RAs) in day-to-day operations.
- Recruit, hire, train, monitor, and evaluate the performance of Resident Advisors.
- Conduct weekly evening group meetings with RAs to review goals, discuss issues, programming, recognize contributions, provide and solicit feedback.
- Develops and facilitates Residence Orientation, continuously assess orientation program to ensure content is current and valid.
- Provides advice on orientation initiatives campus wide.
- Collaborate with the Director, Campus Living in providing high quality developmental, educational, and recreational programs for students in residence.
- Provide leadership and direction for the implementation of events and programs.
- Research and develop programs/initiatives aimed at fostering diversity and inclusiveness for students, staff, and faculty members.
- Identifies opportunities to collaborate on initiatives campus-wide.
- Acts as liaison with Security Services to ensure policies and practices are consistent with University standards.
- Carry a department provided cell phone and maintain the capacity to respond when necessary.
- Use departmental protocol and procedures in crisis or emergency situations.
- Meet with individual student residents to address issues of distress and/or personal concerns.
- Work with students to seek appropriate on and off campus resources, and facilitates action to address concerns and issues.
- Mediate and resolve issues, conduct formal and informal resolution conferences with students involved in alleged violations.
- Initiate appropriate disciplinary action, work with residence life staff and security to ensure the provision of a safe and secure living environment.
- Ensure the enforcement of community standards through policy interpretation and implementation.
- Meet with students in violation of Residence community standards to determine possible sanctions, follow-ups up and maintains records.
- Document incidents, write judicial reports, and correspond effectively with students through appointments and sanction letters.
- Maintain confidentiality at all times regarding discipline and distress situations.
- Adjudicate conduct cases through the Campus Living Conflict Resolution and appeals processes.
- Work with UW Security Services, City of Winnipeg Police Services, Spence Neighborhood Association and other community groups to ensure properties and residents are safe and secure.
- Monitor the assessment of residence supply and demand on a continual basis and develop strategy for future housing needs. Compile and analyze information and statistics.
- Evaluate and assess university residence occupancy, retention, and projections, and trends.
- Provide sound fiscal management of the residence life budget.
- Participate in the development and implementation of all information management systems.
- Partner with food services to maintain quality operations.
- Ensure compliance with all relevant policies, procedures, standards, and laws.
- Coordinate student account tracking systems.
- Serve on university committees task forces, and project teams as required.
- Develop policies and programs for new properties as brought on-line.
- Liaise with other institutions to continually develop and hone policies.
- Work with other staff to coordinate move-in and move-out activities.
- Work with the Short-Term Accommodations Coordinator to ensure the hostel and conference operation has the appropriate business practices, accounting, and summer staffing.
- Maintain a visible presence with all students/guests living in residence.
- Maintain positive relationships with “third party owners” of residence properties.
- Provide student-residence information to t