Technical Sales Manager

1 week ago

Port Colborne, Canada Thurston Machine Co. Ltd. Full time

**Job Purpose**:
Thurston Machine Co. Ltd. (TMC) is a leading player in the Fabrication, Welding, and Machining Industry. Along with our Blast, Paint and Assembly capabilities, we are a full resource manufacturer committed to delivering high quality work to our diverse clientele. This role will plan and execute on our continued growth by identifying, developing, and closing sales opportunities within our scope.

**Major Responsibilities**:

- Participate in the development of yearly strategic sales plan and marketing plans that align with TMC KPI’s and targets.
- Deliver the full life cycle of business development activities, including market analysis, account planning and management, opportunity identification and qualification and overall pipeline management.
- Develop a comprehensive understanding of our complete capabilities, staying abreast of industry advancements to effectively articulate the technical features and benefits of our capabilities.
- Develop and support strategic client relationship management, including shop tours, client site visits, business reviews and client entertainment.
- Collaborate with the Division Sales Team to develop and implement effective sales strategies, including pricing models, product positioning, and competitive differentiation.
- Maintain a robust sales pipeline, tracking leads, opportunities, and customer interactions in CRM software to ensure accurate forecasting and reporting.
- Act as a liaison between clients and internal teams to address technical inquiries, resolve issues, and ensure customer satisfaction throughout the sales lifecycle.
- Create, update, and manage the Thurston Machine social media accounts as per the yearly Sales Plan.
- Keep abreast of trade shows and customer events and determine proper support.
- Provide support and/or lead other market initiatives, as required.
- Support the tracking of Non-Disclosure Agreements / Confidentiality Agreements as required.
- Support contract negotiations with key accounts as needed.

**Management Responsibilities**:

- Facilitate regular updates with the estimating team for alignment on direction and opportunities.
- Maintain understanding of current work loads to ensure targeted sales across departments.
- Develop / maintain KPI’s - Implement action plans to drive success.
- Maintain communication across all departments and shop floor for feedback and alignment.

**Experience and Skill Set**:

- Bachelor’s degree in engineering, business or a related field or a minimum of 5-years of related sales experience
- Strong technical acumen and the ability to translate complex technical concepts into clear, compelling value propositions for clients.
- Proven experience in technical sales, preferably in machining and fabrication or a related industry.
- Successful legacy of meeting goals for consecutive years.
- Excellent communication, presentation, and negotiation skills.
- Self-motivated with a results-oriented mindset and the ability to work independently.
- Familiarity with CRM software and sales analytics tools.

Pay: $80,000.00-$90,000.00 per year

Additional pay:

- Bonus pay

**Benefits**:

- Company events
- Dental care
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Vision care

Flexible language requirement:

- French not required

Schedule:

- Day shift
- Monday to Friday
- Weekends as needed

Work Location: Hybrid remote in Port Colborne, ON L3K 4R8

Application deadline: 2024-11-12

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